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Associate Estate Manager

Grand Estate Management
locationAtherton, CA 94027, USA
PublishedPublished: 6/14/2022
Retail
Full Time

Job Description

Job Description

ASSOCIATE ESTATE MANAGER FOR PRIVATE ESTATES IN NORTHERN CALIFORNIA

About Us

We are a boutique estate management company serving high net worth individuals and families throughout the Bay Area. We provide white-glove service with discretion, precision, and heart—handling everything from vendor coordination and maintenance to bespoke concierge services. Our clients expect excellence. We deliver it—quietly and consistently. Our role as estate managers goes beyond maintaining our clients' most valuable assets. We become entrenched in their day-to-day lives, and are proud to be considered a major support system for their home and family.

Position Overview

As an Associate Estate Manager, you'll work closely with an Account Manager or Senior Estate Manager to ensure the smooth, daily operations of luxury estates. You’ll learn the ropes of exceptional service, high-touch communication, and logistical coordination, with the goal of independently managing client accounts in the future. This is a high-trust, hands-on role for someone who is organized, proactive, and service-driven.

Key Responsibilities

  • Support the Senior Estate Manager in overseeing the daily operations of multiple estate properties
  • Conduct property walk-throughs and document maintenance needs or service issues
  • Coordinate with vendors and service providers to schedule and supervise work
  • Track and follow up on open tasks, repairs, and service appointments
  • Gather and review estimates and cross reference invoices to ensure scope of work
  • Maintain property and client files, service logs, and SOP checklists
  • Assist with household staffing logistics, deliveries, and vendor onboarding
  • Respond promptly to client requests with professionalism and discretion
  • Prepare weekly reports or updates for internal and client review
  • Learn and uphold the standards of luxury service and anticipate needs proactively
  • Work with accounting department to organize and track monthly expenses and invoices for estates

Ideal Candidate

  • 2+ years in a high-end service role (hospitality, estate management, personal assistant, property management)
  • Comfortable working in hybrid role (remote as well as on-site/ on property)
  • Excellent organizational skills and attention to detail
  • Calm under pressure and able to manage competing priorities
  • Comfortable working in high-profile, private client environments
  • Strong communication skills—both written and verbal
  • Tech-savvy and comfortable with scheduling tools, spreadsheets, and mobile apps
  • Reliable, trustworthy, discreet, and genuinely committed to excellence
  • Clean driving record and reliable transportation (travel required within the Bay Area. Service areas include Hillsborough, Atherton, Los Altos, and Carmel)

Growth Path

This role is designed for growth as we expand our GEM team. Top performers will transition into managing their own client portfolio as an Estate Manager or Account Manager, reporting directly to the Owner or Senior Leadership.

Compensation & Benefits

  • Hourly compensation of $30-$40/ hr (commensurate with experience)
  • Mileage reimbursement
  • Flexible time off
  • Paid holidays
  • Contribution to health insurance after 6 month evaluation period
  • Professional development support
  • Access to a high-caliber professional network
  • 6-month evaluation period at current compensation level
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