Concierge
Job Description
Job Description
Job description
· Answer the phones with a friendly demeanor
· Greets all visitors, residents, family members, and associates in a warm and helpful manner
· Create and maintain resident administrative files
· Track resident changes
· Possesses and maintains knowledge of the community, its benefits, and services provided
· Order and maintain necessary office supplies
· Maintain an organized, neat office area
· Order and maintain associate name badges and uniforms
· Dresses professionally and is professional at all times
· Assist administration with varying tasks
GRACE SPECIFIC
· Is prompt and able to perform the required duties of the position on a regular, predictable basis
· Promotes the company mission and belief for everyone to feel loved, listened to and respected
· Attends required community meetings
· Becomes familiar and understands the steps for fire evacuation
· All staff are responsible for maintaining a safe and secure environment for all community residents
KNOWLEDGE, SKILLS AND ABILITIES
· Good organizational skills
· Able to read, write, speak and understand the English language.
· Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
· Must possess a passion to work with and around senior citizens
· Proficient in Microsoft Outlook, Excel, Word ETC.
EDUCATION REQUIREMENTS
· Must have a high school education or GED equivalent
WORK EXPERIENCE REQUIREMENTS
· Knowledge of Microsoft Office and Outlook Software preferred
· Must possess excellent customer service skills
· Must have patience, tact, cheerful disposition and enthusiasm at all times
PHYSICAL REQUIREMENTS: The Following physical demands are representative of those that must be met to successfully perform the essential functions of this position.
· Sit up to eight hours of the work day
· Stand/walk up to two hours a day
· Frequent support up to 30 pounds
· Frequent lift/carry up to 15 pounds
· Frequent kneel, bend and reach
· Subject to infectious diseases, substances, odors, etc. throughout the work day
Job Type: Full-time
Schedule: Monday-Friday 9:30-6:00