Hotel Front Desk Attendant

Job Description

Job DescriptionWe are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Compensation:

$15 - $16 hourly

Responsibilities:

• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
• Take reservations over the telephone, through emails and in person, including groups
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
• Provide guests with information about hotel amenities, dining, and travel directions.
• Operate hotel switchboard, take calls and provide information and transfer calls

Qualifications:

• Proven customer service experience with a strong guest-focused mentality
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Availability to work flexible schedules, including weekends and holidays.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Company

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners