NetSuite Systems Analyst

Nationwide Marketing Group LLC

Winston-Salem, NC, USA

Published: 6/14/2022

Technology

Full Time

Job Description

About NMG:

Nationwide Marketing Group works on behalf of thousands of independent appliance, furniture, bedding, electronics, specialty electronics, custom installation and rent-to-own dealers helping them grow their businesses and thrive on their own terms. With more than 5,000 members operating some 14,000 storefronts, Nationwide Marketing Group is the largest buying, marketing and business support organization of its kind, representing billions in combined annual sales across the membership. For over 50 years, the organization has remained committed to the independent channel, empowering members with the scale, sophistication and efficiencies they need to compete while delivering the unmatched business intelligence, tools and resources required to win in an ever-changing business environment. To learn more, visit our website at nationwidegroup.org or Nationwide Marketing Group LinkedIn

Why You Want to Work Here:

At Nationwide Marketing Group, we believe our strength comes from the diversity of our people and the communities we serve. We’re committed to building teams where every individual feels valued, included, and supported to do their best work. We know that different voices and perspectives don’t just make us stronger—they help us serve our Members better.

But culture at NMG goes beyond our commitment to diversity and inclusion. We’re a community built on collaboration, respect, and a shared drive to help independent businesses thrive. Here, you’ll be part of a team that celebrates wins together, tackles challenges head-on, and invests in both professional and personal growth.

NMG is proud to be an equal opportunity employer. We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or any other protected characteristic. If you need reasonable accommodations during the hiring process, please let us know—we’ll work with you to ensure you have the support you need.

What We'll Do For You:

Competitive base pay and performance bonus, dependent on role.
Medical, Dental, Vision with low cost Employee Only coverage options
Employer Paid Basic Life/AD&D
Employer Paid Short-Term and Long-Term Disability
MetLife supplemental insurance benefit options
Matching 401K with 100% vesting
Open PTO Policy, Paid Holidays, Paid Maternity/Paternity to help you balance work and personal life
Business casual work environment
Rewards & recognition platform -- earn points & redeem for merch!
Discounts Program on Electronics, Cells Phones, Health & Wellness, Travel, Entertainment, Home & Auto, Pet Insurance and more!

Job Summary:

The NetSuite Systems Analyst supports, enhances, and optimizes Nationwide Marketing Group’s (NMG) enterprise systems, with primary responsibility for the NetSuite ERP platform. This role serves as a key connector between business teams and technology, translating operational needs into scalable, efficient system solutions.

The NetSuite Systems Analyst applies technical expertise and process-focused analysis to improve system performance, data integrity, and usability across a growing, multi-subsidiary organization. This role partners closely with stakeholders across Finance, Operations, Sales, and Technology to design solutions that simplify workflows, support growth, and drive measurable business outcomes.

Job Responsibilities:

Administers and supports the NetSuite ERP platform, including system configuration, data imports, optimization, new module implementations, and legacy system migrations.
Partners with business stakeholders to gather requirements, document processes, and design ERP solutions that improve efficiency, accuracy, and scalability.
Supports the design, deployment, and ongoing enhancement of NetSuite CRM functionality to align with sales, customer success, and marketing processes.
Configures and maintains custom roles, workflows, records, forms, saved searches, dashboards, and reports.
Administers and enhances NetSuite and related systems, including modules, configurations, customizations, integrations, and data pipelines, to support evolving business processes and cross-functional initiatives.
Maintains and supports integrations with third-party platforms including Fivetran, SquareWorks, DocuSign, FloQast, and CloudExtend.
Promotes data integrity and partners with BI and reporting teams to ensure accurate, timely, and reliable data outputs.
Provides technical support and troubleshooting for NetSuite users, resolving issues efficiently and documenting solutions.
Ensures system configurations align with internal policies, controls, and applicable regulatory requirements.

Job Competencies:

NetSuite ERP Expertise: Applies hands-on knowledge of NetSuite ERP and CRM architecture to configure, support, and optimize system functionality.
Multi-Subsidiary Systems Management: Supports ERP environments across multiple subsidiaries while maintaining data integrity and consistent system standards.
Systems Integration & Data Flow: Manages and supports integrations and data pipelines to ensure accurate, timely information across connected platforms.
Business Process Enablement: Translates business requirements into scalable system solutions that improve operational efficiency and usability.
Workflow Automation: Designs and maintains workflows and automations that reduce manual effort and support consistent processes.
Stakeholder Collaboration: Works effectively with cross-functional partners to gather requirements, communicate solutions, and support adoption.
Technical Troubleshooting & Resolution: Diagnoses and resolves complex system issues using structured analysis, technical expertise, and sound judgment.
End-User Training & Enablement: Delivers clear, effective training and documentation that enables users to confidently adopt and utilize system functionality.

Basic Qualifications:

Bachelor’s degree in Information Systems, Business, Accounting, Finance, or a related field.
Minimum three (3) years of hands-on experience supporting ERP systems, including NetSuite.

Preferred Qualifications:

Master’s degree in Information Systems, Business, Accounting, Finance, or a related field
Experience administering NetSuite modules, configurations, customizations, and system integrations.
Working knowledge of CRM platforms and ERP–CRM integration best practices.
Experience integrating and supporting third-party platforms, APIs, and data pipelines (e.g., Fivetran).
Demonstrated experience supporting or leading cross-functional ERP initiatives involving multiple stakeholders.
Proficiency in SuiteScript, JavaScript, or comparable programming languages.

Work Environment:

Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of the workstation and other office equipment. Frequent typing, writing, bending, and twisting. Must be able to lift up to 10 pounds.

**Applications will be reviewed until the position is filled**