Farmers Insurance Customer Service Representative

Job Description

Job Description

Make a Difference Every Day. Build Relationships. Grow Your Career.

At our Farmers Insurance, we're more than an insurance company—we're trusted advisors dedicated to protecting what matters most. We're looking for a friendly, detail-oriented, and customer-focused Customer Service Representative who enjoys helping people and creating exceptional customer experiences.

If you're a positive team player who thrives in a fast-paced environment and loves solving problems, we'd love to meet you!

Responsibilities

• Deliver exceptional customer service by assisting clients with policy questions, changes, renewals, billing, and claims support.
• Build lasting relationships through personalized service and proactive communication.
• Schedule appointments and follow up with clients to ensure their needs are met.
• Work closely with team members to provide a seamless and outstanding client experience.

Requirements

• Property Casualty Insurance License preferred, or willingness to obtain one with district support.
• Bilingual, fluent in both English and Spanish is beneficial.
• Outstanding organizational skills with the ability to prioritize tasks and multitask in a fast-paced environment.
• Strong interpersonal skills and the ability to build lasting customer relationships.
• Detail-oriented with strong problem-solving and critical-thinking abilities.

Benefits
Paid Time Off (PTO)###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Evenings Off###Licensing Assistance Available###Ongoing Training###Team Building Events###Work-Life Balance###Licensing assistance available###Business casual attire###Networking events###Paid holidays###Software taring modules###Weekly team meetings###Collaborative work environment ###