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Job Description

Job Description

Progressive Orthotics & Prosthetics is a family-owned practice dedicated to helping individuals regain independence through individually applied bracing and artificial limb solutions.

You will be the first person patients will interact with at our office and will be working with practitioners, admin staff and patients. Your role will be be to represent Progressive in the crucial role of guiding patients through intake, scheduling, and documentation.

As Receptionist you will:

  • Call and text patients to schedule and gather demographics

  • Field and screen calls

  • Prep and maintain waiting room and patient rooms

  • Greet and room patients

  • Input & verify demographics

  • Interface with physician referrals to obtain documentation

  • Interface with admin staff and practitioners

Minimum Requirements:

  • Experience in Reception/front desk position

  • Basic familiarity with HIPPA requirements

  • A friendly disposition and desire to help our patients

  • Willing to talk with lots of people!

  • Dedication to working on a multidisciplinary team toward common goals

  • Ability to simply explain complex insurance protocols

  • Competent in all admin aspects of a small medical practice

  • Willing to pursue common goals with task flexibility

Job Type: Full-time

Benefits:

  • 401(k)

  • 401(k) 2% match

  • Flexible spending account

  • Life insurance

  • Paid time off

  • Retirement plan

Experience:

  • Front desk: 1 year (Required)

Work Location: In person

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