Job Description
Job Description
Job Overview
We are seeking a dedicated and experienced Night Manager to oversee our operations during evening hours. The ideal candidate will be responsible for ensuring a seamless customer experience for our guests while managing staff and maintaining high standards of product and service. This role requires strong leadership skills, a passion for customer service, and the ability to handle various tasks in a fast-paced environment.
Duties
- Supervise and coordinate the work duties of staff during night shifts, ensuring all operations run smoothly.
- Manage dessert preparations and ensuring food quality meets our standards. as well all food safety standards.
- Handle customer inquiries and complaints professionally, ensuring customer satisfaction at all times.
- Assist in interviewing, hiring, and training new staff members to maintain a skilled team.
- Maintain inventory levels of food and supplies, while staying within our levels of food and labor costs.
- Foster a positive work environment through effective communication and team-building initiatives.
Skills
- Proven experience in food service management and customer service
- Excellent hospitality skills with the ability to create memorable experiences for customers.
- Strong interviewing skills to effectively assess potential candidates for the team.
- Ability to supervise staff effectively, providing guidance and support as needed.
- Strong organizational skills to manage multiple tasks efficiently while maintaining attention to detail in a busy environment.
- A proactive approach to problem-solving with the ability to remain calm under pressure.
Join our team as a Night Manager and contribute to creating an exceptional experience for our guests while leading a dedicated team!
Company DescriptionWe are a local family owned frozen custard business in our 44th season in the St Louis and St Charles area. We are proud of the delicious desserts we provide to our amazing customers, and have immense pride in the incredible staff we employ. We are a seasonal business that operates from the first of March right up to Thanksgiving.
Company Description
We are a local family owned frozen custard business in our 44th season in the St Louis and St Charles area. We are proud of the delicious desserts we provide to our amazing customers, and have immense pride in the incredible staff we employ. We are a seasonal business that operates from the first of March right up to Thanksgiving.