Supervising Housing Care Manager
Job Description
Job Description
Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services.
We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place.
Position: Supervising Housing Care Manager
General Description:
The Supervising Housing Care Manager is responsible for providing services to families and individuals in their assigned program. These services may include providing general information about program, crisis intervention services, developing comprehensive goal-oriented service plans, providing an appropriate level of guidance and support, facilitating referrals, and serves as advocate on behalf of participant to assist them in securing services, entitlements and support to reach their goals. In addition to these above job responsibilities, the Supervising Care Manager will be assigned Care Management staff that they will need to recruit, train, evaluate and supervise on a day-to-day basis.
Principal Duties:
- Performing duties as discussed in Care Manager job duties.
- Recruiting, training, supervising and evaluating assigned Care Management staff.
- Coordinating the referral process to include screening process in accordance with program procedures.
- Reviewing service delivery to monitor progress of cases and ensure effectiveness of service plans.
- Serving as liaison with community agencies and referral sources for purposes of service coordination, referral, outreach and resident training.
- Coordinating appointments for participants with service providers in the community for employment training, education, mental health needs, substance abuse problems, and other related needs as determined through individualized service plans.
- Provide assistance in crisis intervention and stabilization.
- Compiling and maintaining statistical and other reports per requirements of funding agencies and Hudson River Housing.
- Coordinating and providing oversight to in-house programming, including the facilitation of on-site psychosocial, educational and recovery groups.
- Overseeing participants’ compliance with site policies and procedures.
- Carrying out additional tasks as required by supervisory or HRH Administrative staff.
Qualifications:
Education/Knowledge: BA/BS in human service field or experience in human service capacity.
Experience: Equivalent experience and training will be considered in lieu of degree. Experience providing case management.
License Requirements: Valid driver’s license.
Other: Home telephone required. Good working knowledge of local human service network; good motivational techniques, good interpersonal skills and organizational skills. Basic computer literacy and strong communication skills. Must have sensitivity toward the program’s target population and ability to comfortably and effectively relate to individuals of diverse backgrounds, and be respectful of cultural differences. Must be responsible, organized, non-judgmental, able to work independently and as part of a team. Must have a strong commitment to personal and professional ethics and standards and be able to set and maintain appropriate boundaries.
Salary: $55,000.00
Location: Poughkeepsie, NY
Immediate Supervisor: Resident Services Manager
Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building.
It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work.
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Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.