Retail Supervisor

San Pasqual Economic Development Corp

Valley Center, CA, USA

Published: 6/14/2022

Retail

Full Time

Job Description

Responsibilities:

· Team Leadership: Supervise and support retail staff, ensuring they provide excellent customer service. Conduct training sessions and provide ongoing guidance. Manage scheduling, staffing levels, and team performance.

· Operational Oversight: Oversee daily store operations, ensuring everything runs smoothly and efficiently.

· Customer Service: Promote a culture of excellent customer service. Professionally resolve customer complaints and issues. Foster a welcoming and friendly store environment.

· Store Presentation: Ensure the store is clean, organized, and well-maintained. Implement visual merchandising plans.

· Visual Merchandising: Oversee the set-up and maintenance of visual displays to enhance the store's appearance and attract customers.

· Compliance: Ensure the store complies with company policies and procedures and health and safety regulations.

Requirements:

· Experience: Previous experience in retail management or supervisory role.

· Skills: Strong leadership and interpersonal skills, excellent customer service abilities, and ability to analyze sales data.

· Education: A high school diploma or equivalent and a degree in business or retail management is a plus.

· Qualities: Ability to multitask, effective communication skills, proactive approach to problem-solving, and a customer-focused mindset.

· The ability to communicate in English is required; Spanish comprehension is helpful.

· Fundamental reading, writing, math, and computer/POS skills are required.

· Must be available and willing to work various days/times, including weekends, evenings, and holidays.

The San Pasqual Band of Mission Indians, a community of 1,500 residents near Valley Center, is of the Kumeyaay people. Indigenous to Southern California, the Kumeyaay-Ipai Band returned to settle in what is now San Diego and Imperial counties.

The San Pasqual Economic Development Corporation (SPEDC) operates the Native Oaks Golf Club and seeks other economic development opportunities to build sustainable self-sufficiency.

SPEDC offers a competitive benefits package.

Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities for this position at any time. The candidate must pass a pre-employment background investigation and drug/alcohol screen. Preference will be given to qualified Native Americans under the San Pasqual Tribal Employment Rights Office Ordinance (T.E.R.O.).