Job Description
Job DescriptionService Manager / Service Advisor Wanted – Join Our Fast-Growing, Customer-Focused Auto Shop!
Are you a driven, customer-focused automotive professional with a strong leadership mindset? Do you thrive in a fast-paced, high-performance environment while delivering top-tier service? If so, we want you to join our team!
Why Work With Us?We run a successful, multi-location automotive business where efficiency, service excellence, and smart decision-making drive our success. We believe in empowering our team, streamlining operations, and ensuring top-notch service for our customers—without unnecessary red tape. If you're looking for a place where your skills and initiative are valued, this is it!
Your Role:
As a Service Manager / Service Advisor, you will:
- Lead and Manage the service department to drive performance and customer satisfaction.
- Advise Customers on necessary repairs and services, building trust and repeat business.
- Maximize Efficiency by ensuring smooth shop operations and technician productivity.
- Monitor KPIs & Goals to meet revenue and service targets.
- Ensure Profitability by overseeing estimates, pricing, and warranty claims.
- Foster a Strong Team by motivating and mentoring service staff.
What We’re Looking For:
- Experience: 3+ years as a Service Manager or Service Advisor in a high-performing shop.
- Leadership Skills: Ability to manage technicians and service advisors while keeping operations running smoothly.
- Customer-Centric Approach: Excellent communication and sales ability to drive customer satisfaction and retention.
- Efficiency Mindset: You understand the value of time, streamline workflows, and know how to prioritize repairs profitably.
- Tech-Savvy & Organized: Experience with shop management software and digital service workflows is a plus.
- Financial Acumen: Understanding of labor rates, parts margins, and how to increase profitability while maintaining integrity.
What We Offer:
- Competitive Pay + Performance Bonuses – We reward top performers.
- Growth Opportunities – Be part of a thriving, expanding business where your career can grow.
- Autonomy & Efficiency – No unnecessary bureaucracy, just results-driven success.
- Supportive Leadership – Work for owners who understand business, respect expertise, and value innovation.
- A Winning Culture – Join a team that takes pride in doing things right!
- 5 day work week - No Weekends