Resident Care Coordinator

Job Description

Job DescriptionBenefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement

Job Summary
The Resident Care Coordinator, known in our setting as the Elder Care Coordinator (ECC), is responsible for overseeing and coordinating Elder care services within Assisted Living and Memory Care. This role ensures that each Elder receives individualized, compassionate, and high-quality care while maintaining compliance with state regulations and community policies. The ECC serves as a liaison between Elders, families, care staff, healthcare providers, and leadership.
The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices.

Responsibilities
Serve as primary point of contact for care-related concerns.

Communicate changes in condition promptly to families and providers.

Participate in care conferences and family meetings.

Supports Elder and family satisfaction initiatives.

Maintains infection control standards and safety protocols.

Assists with incident reporting and follow-up documentation.

Qualifications
Education & Experience

• HCA/CNA License
• Food Handlers Card
• Dementia and Mental Health Specialty Training
• CPR/First Aid Certification
• Minimum 1 year experience in senior living, assisted living, long-term care, or memory care.
• Supervisory experience preferred.

Knowledge, Skills & Abilities

Strong understanding of aging services and dementia care.

Excellent assessment and care planning skills.

Effective communication and conflict-resolution abilities.

Strong organizational and documentation skills.

Ability to lead, motivate, and mentor team members.

Proficiency with electronic health record systems.

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 lbs.
• Ability to respond quickly in emergency situations.
• Ability to assist residents with mobility as needed