Job Description
Job DescriptionDescription:
Job Description
The Engineering Manager is a key leadership position responsible for overseeing all building operations, preventive maintenance programs, safety initiatives, capital planning support, and regulatory compliance. Reporting to senior leadership, this role manages day-to-day engineering operations and ensures that all facilities and technical systems operate safely, efficiently, and in alignment with Palm House’s Forbes Five-Star standards.
This position blends hands-on technical expertise with strong people leadership and project management skills. The Engineering Manager leads the Engineering Department, supports capital projects, and promotes a culture of safety, accountability, and continuous improvement. Success in this role requires a hospitality-focused engineering professional with advanced system knowledge and proven experience managing teams in a luxury environment.
Key Responsibilities
Facilities Operations & Infrastructure Management
- Oversee daily operations and performance of all mechanical, electrical, plumbing, HVAC, life-safety, and building automation systems.
- Ensure all equipment, utilities, and facilities are maintained at optimal operating standards and in accordance with manufacturer specifications.
- Develop, implement, and continuously improve the property’s preventive maintenance program.
- Conduct routine inspections of guestrooms, public areas, exterior spaces, and back-of-house facilities to ensure quality, safety, and reliability.
- Respond promptly to operational needs and ensure work orders and service requests are resolved efficiently with minimal guest impact.
- Perform other duties as assigned.
Safety, Compliance & Regulatory Oversight
- Ensure compliance with all federal, state, and local regulations, including OSHA, fire safety, environmental standards, and building codes.
- Maintain accurate documentation for inspections, certifications, permits, and safety records.
- Lead life-safety and emergency preparedness programs, including fire drills, equipment testing, and staff training.
- Proactively identify, report, and mitigate safety hazards to ensure a secure environment for guests and employees.
Capital Projects & Renovations
- Support and oversee capital improvement projects, renovations, and major repairs from planning through completion.
- Assist in developing project scopes, budgets, and timelines in alignment with ownership and operational goals.
- Coordinate and manage contractors and vendors to ensure quality workmanship, safety compliance, and adherence to schedules.
- Evaluate and recommend long-term infrastructure improvements to enhance efficiency, sustainability, and asset longevity.
Leadership & Cross-Department Collaboration
- Lead, mentor, and develop engineering team members, promoting technical excellence, accountability, and service-oriented culture.
- Assign workloads, monitor performance, and support training and career development initiatives.
- Collaborate with Rooms, Housekeeping, Food & Beverage, and other departments to support operational needs and guest satisfaction.
- Communicate clearly with executive leadership regarding engineering performance, system conditions, risks, and operational priorities.
Administrative, Budgeting & Technology Management
- Assist in managing the Engineering Department budget, including labor, operating expenses, and capital tracking.
- Maintain accurate records for work orders, preventive maintenance schedules, equipment histories, and inventory control.
- Oversee procurement of tools, parts, and supplies while ensuring cost efficiency and quality standards.
- Identify opportunities to reduce energy consumption, improve sustainability practices, and control operational costs.
- Support system upgrades, integrations, and implementation of property technologies that improve engineering efficiency and building performance.
- Other duties as assigned.
Qualifications
- Bachelor’s degree in Engineering, Facilities Management, or a related technical field required.
- Minimum of 5–7 years of progressive engineering experience, including at least 3 years in a supervisory or management role within luxury hospitality.
- Strong working knowledge of HVAC, electrical, mechanical, plumbing, refrigeration, fire-life safety, and building automation systems.
- Thorough understanding of safety regulations, environmental standards, and preventive maintenance best practices.
- Demonstrated ability to lead teams, manage multiple priorities, and support complex projects in a fast-paced environment.
- Excellent communication, organizational, and problem-solving skills.
- High level of professionalism, integrity, and commitment to operational excellence and safety.
Physical Requirements
- Ability to lift, push, pull, or carry up to 50 pounds.
- Ability to stand, walk, climb ladders, and work in tight, elevated, or physically demanding environments for extended periods.
- Ability to work in varying temperatures, including mechanical rooms, rooftops, and outdoor conditions.
- Availability to respond to after-hours emergencies and flexibility to work evenings, weekends, or holidays as operational needs require.
Requirements: