Job Description
Job Description
Merlin Industries is seeking a talented and dependable IT Technician. Our production process is dependent on a wide range of computer systems. The successful candidate will be responsible for installing, configuring, maintaining various networked computer equipment and providing technical assistance to end-users. Solid technological expertise is essential. We believe this position has a critical role in maintaining Merlin Industries as an industry leader.
Responsibilities
· Troubleshoot hardware and software issues (including network-connected devices desktops, laptops, printers, and other peripherals).
· Provide technical assistance to merlin personnel both local and remote.
· Conduct service checks and perform routine maintenance.
· Maintain IT inventory and logs that provide details of repairs and maintenance performed.
· Recommend, maintain, test, and implement system upgrades.
· Deploy configure client applications and operating systems.
· Commitment to be on time and work a flexible schedule, including overtime as needed.
Required skills and qualifications
· Excellent written and verbal communication skills in English.
· Ability to work collaboratively in a team environment and adapt to changing priorities.
· Highly organized, detail-oriented, and able to meet deadlines.
· Comprehensive knowledge of networking concepts, and physical computer infrastructures.
· Proficiency in Microsoft networking, Azure, SharePoint and Office 365 environments.
· Strong understanding of Hyper-V, cloud-based virtualization and VPN technologies.
· Solid understanding of Barcode scanner hardware.
· Working knowledge of electrical systems and electronics.
· Must be able to handle lite physical activity and work at heights for maintenance and installations.
Education and Experience Requirements
Bachelor’s degree (or equivalent)
One or more years of experience in an IT support or equivalent role.
Experience with Microsoft Windows Server Technology preferred.
Preferred Qualifications:
CompTIA A+
Microsoft Fundamentals
CompTIA Network
Basic understanding of Spanish a plus
Benefits:
Competitive Salary: 55,000 -65,000 yearly Pay.
Benefits Package: Medical, dental, vision, life, and 401(k) plans.
Paid Training: Ongoing training and professional development opportunities.
Career Advancement: Opportunities for career growth and advancement within the company.
How to Apply:
If you are a motivated and detail-oriented IT professional with a passion for installation and troubleshooting, please submit your application, including your resume and a cover letter outlining your relevant experience and certifications.
Company DescriptionAbout Merlin Industries:
Founded in 1988, Merlin Industries is a family-owned business and an industry leader in manufacturing custom swimming pool safety covers, vinyl liners, spa covers, and aquatic staircases. With locations in Hamilton, NJ and Dee Park, NY, we proudly serve thousands of pool dealers and distributors across the country.
At Merlin, we take pride in our commitment to innovation, excellence, fostering a collaborative work environment, our company culture is built on the values of teamwork, continuous learning, and quality craftmanship. We believe every team member plays a vital role in our shared success, and we celebrate diversity, respect, and open communication in everything we do.
Company Description
About Merlin Industries: \r\nFounded in 1988, Merlin Industries is a family-owned business and an industry leader in manufacturing custom swimming pool safety covers, vinyl liners, spa covers, and aquatic staircases. With locations in Hamilton, NJ and Dee Park, NY, we proudly serve thousands of pool dealers and distributors across the country. \r\n\r\nAt Merlin, we take pride in our commitment to innovation, excellence, fostering a collaborative work environment, our company culture is built on the values of teamwork, continuous learning, and quality craftmanship. We believe every team member plays a vital role in our shared success, and we celebrate diversity, respect, and open communication in everything we do.