ServiceNow ITSM / ITOM Architect Location:- Philadelphia, PA Duration:- Full Time
Siri InfoSolutions Inc
Philadelphia, PA, USA
6/14/2022
Technology
Full Time
Job Description
Job Description
ServiceNow ITSM / ITOM Architect
Location:- Philadelphia, PA
Duration:- Full Time
Job Description
ServiceNow ITSM / ITOM Architect
Must Have Technical/Functional Skills
- ITSM: Experience in implementing ITIL processes (Incident, Problem, Change Management, etc. in ServiceNow
- ITOM : Experience in multiple End-to-End implementation of ITOM including CMDB processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration)
- CMDB Management: Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions.
- Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
- Integration : Hands-on experience with integrating ServiceNow with other CMDB tools and enterprise monitoring systems
- Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP
- App Engine : Expertise in Custom module implementations
- Working experience on Workflow administration, ServiceNow Reporting, Form/UI configurations, Notifications, data imports, custom scripting
- Experience in identifying opportunities for process automation and optimization using advanced ServiceNow features
- CTAs/ ServiceNow Certified Candidates Preferred