Front Desk

Job Description

Job Description

• Greeting Clients: Welcoming clients and visitors, making them feel comfortable, and providing initial assistance.

• Scheduling Appointments: Managing appointment bookings, rescheduling, and confirming testing sessions with clients.

• Answering Phones: Responding to inquiries via phone, addressing client concerns, and directing calls to appropriate staff members.

• Client Intake: Collecting and verifying client information, including personal details, insurance information, and consent forms.

• Managing Patient Records: Ensuring that client records are properly organized, updated, and maintained in accordance with confidentiality and privacy regulations.

• Processing Payments: Handling payments for testing services, including processing insurance claims or co-pays.

• Providing Information: Offering information about testing procedures, services, and policies to clients.

• Supporting Testing Staff: Assisting psychologists and testing coordinators with administrative tasks, such as preparing testing materials or ensuring test environments are set up.

• Filing and Organizing: Managing both physical and electronic files, ensuring that all client documentation is stored securely.

• Maintaining Office Supplies: Ordering and stocking office supplies, including forms, testing materials, and client resources.

• Managing Emails: Responding to emails and inquiries, scheduling follow-ups, and ensuring timely communication with clients.

• Ensuring Client Confidentiality: Following HIPAA and company confidentiality guidelines to maintain the privacy of client information.

• Handling Client Feedback: Listening to and addressing client concerns or feedback, ensuring they have a positive experience with the company.

• Handling Administrative Tasks: Performing general clerical duties like photocopying, faxing, and organizing documents.

Company DescriptionWe are a dedicated psychological testing company committed to providing high-quality assessments and services to our clients. We are seeking a detail-oriented and organized Billing Agent to join our team. The ideal candidate will be experienced with the Simple Practice EHR system and have a strong understanding of medical billing and coding within the mental health field.

Company Description

We are a dedicated psychological testing company committed to providing high-quality assessments and services to our clients. We are seeking a detail-oriented and organized Billing Agent to join our team. The ideal candidate will be experienced with the Simple Practice EHR system and have a strong understanding of medical billing and coding within the mental health field.