Resource Center Specialist / Switchboard Operator
Education
Job Description
Job Description
Resource Center Specialist - Pioneer Bank
At Pioneer, our mission is to make a positive difference in the lives of those who work, bank, and invest at Pioneer.
What We're Looking For
- Strong customer service and communication skills
- Friendly, professional, and solution-oriented attitude
- Ability to multitask and stay organized in a fast-paced environment
- Detail-oriented with strong problem-solving skills
- Team player who enjoys helping others
Required Skills
- High school diploma or equivalent
- Basic computer proficiency
- Strong verbal and written communication skills
- Ability to use a computer keyboard and 10-key calculator
- Ability to relate to customers with empathy and professionalism
What You'll Do
- Assist customers with account-related questions and issues by phone
- Support online and mobile banking services
- Assist with bill pay, debit card, and internet banking solutions
- Process account maintenance requests and related transactions
- Perform clerical and administrative duties as needed
How to Apply
Submit your application online. You will then receive an email with three links to complete a more thorough application, the Culture Index survey and math assessment. All must be completed before your application will be reviewed.
We look forward to hearing from you!