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Service & Warranty Technician

The Franklin Group
locationBoise, ID, USA
PublishedPublished: 6/14/2022
Automotive
Full Time

Job Description

Job DescriptionDescription:

Let’s share a little about FBS and then we welcome you to apply:

  • We are so proud to be 100% Employee Owned. We hire owners, not employees! This means that employees earn ownership in our company through their work and build their net worth based on the company’s change in value over time. Once eligible, you start your journey to ownership with an annual gift of stock averaging 17% of what you make each year!
  • For our seventh consecutive year, we ranked in the Top 10 Best Places to Work in Idaho.
  • Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.
  • We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with providing materials, we install a wide range of products including framing, overhead doors, insulation, gutters, siding, and more. We also manufacture some products including trusses, cabinets, doors, and granite countertops.
  • Our company is full of outstanding people who have been working for Franklin Building Supply for 10, 20, or 30 years. We’re working harder than anyone else in our market to get better every day, adding value for customers and improving the value of our company for our employees.
  • We are committed to working safer, smarter, and more efficiently than ever before. We are making significant investments in tools, equipment, training, and positions like this to help our team reach its potential.
  • Along with competitive compensation, we offer competitive benefits that would be expected including medical/Rx and dental insurance, 401(k), paid time off, holiday pay, disability & life insurance, etc.

Primary purpose: This role requires hands-on experience with siding materials, effective communication, and the ability to work independently or as part of a team in various weather conditions.


Duties and Responsibilities:

Technical & Trade Skills

  • Proficient in siding installation techniques and industry best practices
  • Skilled in using hand and power tools safely and effectively
  • Ability to read and interpret blueprints, design drawings, and layout guidelines
  • Strong understanding of construction principles, siding materials, and repair methods
  • Competent in performing measurements, markings, and layout planning

Problem-Solving & Initiative

  • Demonstrates the ability to troubleshoot installation issues independently
  • Takes initiative to identify and complete tasks without prompting
  • Able to adapt to changing job site needs and find solutions on the fly
  • Willing to teach and support team members, promoting continuous improvement

Customer Service & Communication

  • Communicates effectively and professionally with customers and subcontractors
  • Maintains a positive, team-oriented attitude on every job site
  • Handles challenging client situations with patience and professionalism

Work Ethic & Dependability

  • Self-motivated with a strong sense of accountability and attention to detail
  • Maintains clean, organized job sites and work vehicles
  • Reliable and punctual, consistently meets deadlines and expectations
  • Committed to completing quality work with minimal supervision


Requirements:

Required:

  • Comfortable working in various weather conditions, including inclement weather
  • Valid driver’s license with a clean driving record
  • Able to read, interpret, and apply information from design drawings
  • Strong communication skills and a collaborative, team-oriented attitude
  • Committed to continuous learning and professional development
  • Proactive problem-solver capable of working independently with minimal supervision
  • Highly self-motivated, focused, and consistently produces high-quality work
  • Willing to go above and beyond assigned tasks with a positive attitude
  • Takes initiative to complete work without requiring constant direction
  • Adaptable to change and thrives in fast-paced environments
  • Eager to share knowledge and support the growth of others through hands-on guidance
  • Maintains a pleasant and professional demeanor while leading by example

Strongly Preferred:

  • Experience in dealing with residential installations, home renovations and an understanding of how to approach and deal with demanding clients
  • Knowledge of siding materials & best practices
  • Construction experience


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