Field Water/Coffee/Ice Service Technician
Job Description
Job Description
We are currently seeking a Field Water Service Technician for our Advanced Office Solutions Winston Salem, NC, area market to perform all service work on our filtered water systems, including point-of-use water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes installations, maintenance repairs, and preventative maintenance. The Field Service Technician also provides a positive customer service experience during site visits. The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide hands-on training upon hire. A typical schedule for a Field Service Technician is Monday-Friday, 8:00 AM-5:00 PM.
Essential Functions
- Responsible for troubleshooting products for required repairs
- Routinely change water filters, clean and sanitize water tanks, change UV bulbs, and clear water lines
- Visually inspect for leaks and malfunctions
- Perform service agreement tasks and other job-related duties as assigned
- Responsible for following company and customer safety policies and procedures
- Maintain and comply with company vehicle maintenance policy and procedures
- The technician will have strong technical and mechanical aptitude
- The technician will have familiarity with basic tools and maintain the ability to transport both equipment and tools to customer sites
- Electronically transferring customer and company information
- Regular and reliable attendance
Qualifications
- Experience in repair and maintenance
- Technical school degree preferred
- Basic Computer Skills required
- Must have good verbal and written skills
- Ability to learn the internal workings and repair approaches to repairing water coolers
- Ability to work in a fast pace environment where quantity and quality go hand in hand
- A clean work record and the ability to pass a pre-employment drug screen
- Physical requirements include the ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds
- Valid driver’s license
- Must be at least 21 years old
Benefits & Perks
- Company vehicle & gas card
- Health insurance
- Dental Insurance
- Vision insurance
- Life Insurance
- PTO
- Employee Referral Bonuses
Company DescriptionFor over 75 years, Kelly Office Solutions has served businesses from its Winston-Salem, North Carolina, base. Established in 1947, the company has provided office equipment and services to generations of North Carolina businesses. Today, we offer these services from four more locations: Greensboro, Charlotte, Raleigh, and Swansboro. We are a locally owned and operated business.
Company Description
For over 75 years, Kelly Office Solutions has served businesses from its Winston-Salem, North Carolina, base. Established in 1947, the company has provided office equipment and services to generations of North Carolina businesses. Today, we offer these services from four more locations: Greensboro, Charlotte, Raleigh, and Swansboro. We are a locally owned and operated business.