Resident Assistant/Security/Transport
Job Description
Job Description
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Job Title: Resident Assistant/Security/Transport
Classification: Non-exempt
Reports to: Program Director
Position Overview
This position plays a key role in maintaining a safe and secure environment for residents and employees. It is responsible for the supervision of residents in the evening and nighttime hours ensuring program rules and policies are followed, monitoring clients in detox, and assisting supervisory staff as needed. This position will also transport clients safely as needed and authorized to and from the facility.
Essential Functions
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Monitor clients in detox for withdrawal symptoms, changes in behavior, or medical complications.
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Safely administer prescribed and over-the-counter medications according to physician orders and facility policies.
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Provide support and reassurance to clients experiencing withdrawal, while maintaining appropriate boundaries.
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Respond to resident needs, conflicts and emergency situations in a preventative fashion as to
reduce volatile situations and provide crisis intervention, when needed
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Monitor property entrances and exits
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Authorize entrance of people and vehicles
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Report any suspicious behaviors and happenings
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Secure all exits, doors, and windows
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Monitor surveillance cameras when available
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Respond to alarms and react in a timely manner
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Transport clients to and from facility as needed and authorized
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Maintains order and security of residents in the facility.
Other Duties and Responsibilities
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Participate in proactive team efforts to achieve departmental and company goals
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Provide leadership to others through example and sharing of knowledge/skills
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Provide excellent customer service to clients, vendors, suppliers, and staff
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Perform other duties as assigned
Supervisory Responsibility
This position will not have any supervisory responsibilities
Travel
Frequent travel (up to 70%) to different site locations
Mental and Physical Demands
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Moderate physical activity performing non-strenuous daily activities
Physical Demands
% of time
Stand
65%
Walk
75%
Sit
35%
Use of hands and fingers
90%
Stoop, Kneel, Crouch or Crawl