Daytime Desk Clerk

East Bay Asian Local Development Corporation

Oakland, CA, USA

Published: 6/14/2022

Travel & Tourism

Full Time

Job Description

Founded in 1975, the East Bay Asian Local Development Corporation (EBALDC) is a pioneering social enterprise with deep roots in the Asian and Pacific Islander communities of the East Bay. We serve diverse populations by creating healthy, safe, and vibrant neighborhoods through community-centered development.

EBALDC generates over 75% of its revenue from earned income, operating across real estate development, property management, social services, and professional consulting. Our work spans corporate programs, subsidiaries, and partnerships with both public and private sectors.

We believe lasting change starts with the people who live in our neighborhoods. Through leadership development, network building, and co-
designed solutions, we equip residents with the tools to shape their own communities—unlocking collective power for long-term impact.

East Bay Asian Local Development Corporation (EBALDC) is seeking for a regular full time Desk Clerk at the California Hotel in Oakland, CA.

Schedule: Monday- Friday 7AM-3PM
Location: San Pablo Hotel

Summary:
The Desk Clerk ensures building safety and security by monitoring entrances, exits, and cameras; documenting activity; responding to emergencies; and supporting residents, staff, and visitors.

Key Responsibilities:

Monitor building access, cameras, and security systems.
Maintain logbook of activity, incidents, and key usage.
Respond to emergencies and contact appropriate staff or services.
Support residents with requests, conflicts, or crisis situations using de-escalation techniques.
Complete work orders, check equipment, and keep common areas neat.
Enforce House Rules and building policies.
Assist with office duties, events, and re-certifications as needed.

Qualifications:

1+ year experience as a desk clerk/security.
Computer literacy; strong communication skills.
Knowledge of HUD guidelines preferred.
Ability to work independently, set priorities, and interact with diverse groups.

Physical Requirements:
Ability to sit, stand, bend, lift/carry up to 20 lbs., and use standard office equipment.

Salary Range: $39,000-S42,000 annually

Benefits and Other Information:

EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees.

Equal Employment Opportunity: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law.

Diversity, Equity, and Inclusion (DEI):We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices.

This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program. As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements.

**All candidates will be subject to a background check as a condition of employment**

Please NO PHONE CALLS!

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