Job Description
Job DescriptionDescription:
First Review: June 02, 2025
Application Deadline: Open Until Filled
Salary: $16.00 - $24.15
Best Training. Best Experience. Best Outcomes.
WyoTech is looking for an individual who provides basic and routine computer support for unit operations including troubleshooting systematic departmental network, or server problems, software, hardware, peripherals and bringing system back online; design a variety of queries and reports, coordinates, schedules and monitors data input and processing runs on Administrative or Academic systems; act as liaison between units and Information Technology; provide programming to correct and modify user's software programs. Provide information about appropriate computer and software usage and services.
Primary Duties and Responsibilities
- May establish and troubleshoot basic LAN systems.
- Provide hardware/software modifications, developments, or updates to the designated system; provide basic network system modifications or updates to enhance network operations.
- Provide programming to correct and modify users' software programs.
- Respond to system failures to bring the system back to functioning levels of operation.
- Troubleshoot basic and routine computer, network, or server problems, act as liaison between units and Information Technology.
- Provide computer training; write or maintain user documentation/manuals for basic and routine software applications. Evaluate departmental needs; recommend/develop improvements to the systems.
- Prepare and schedule computer runs to process and backup files; organize data input for processing and prepare and maintain input logs; provide analytical/statistical services.
- May review output for completeness and accuracy; create and distribute reports/data runs.
- Prepare a variety of basic and routine reports and queries using a variety of software and systems.
- Assist users in obtaining required data and reports.
- Assist with designated computer security systems/password/file protection protocol; work with Unit/Information Technology regarding security problems, as directed.
- Assess computing needs and provide information to aid in identifying potential use of available computing resources.
- Set up operational procedures for users.
- Serve as technical resource to the unit; provide basic and routine technical assistance and advice to unit, faculty, staff, and students with computer or data communications related hardware, software, and peripheral questions by phone or in person.
- Maintain inventory of supplies and keep abreast of new/enhanced technologies; make recommendations of software/hardware purchases.
- Other duties as assigned.
Requirements:
- Operation of popular software packages, utility programs, and service aids.
- Basic and routine computer/telecom hardware configurations and capabilities.
- Basic LAN systems.
- Basic network protocols and topologies.
- Design, installation, compatibility, connectivity, and operating systems principles.
- Basic knowledge of computer security systems, passwords, and file protection protocol.
- Troubleshoot and resolve basic and routine computer operations, common software problems and departmental network connectivity problems.
- Communicate basic and routine technical information clearly and concisely, both written and orally.
- Establish effective working relationships with users, operators, programmers, vendors, and supervisors.
- Write, test, modify, and maintain basic and routine computer and/or network programs. Including installing, maintaining, and configuring basic/routine software, hardware, and peripherals.
- Read and comprehend technical information relating to proprietary software, hardware, peripherals, and computer or telecommunications hardware.
- Design spreadsheet and database applications.
- Design basic and routine queries and reports.
- Meet demanding timelines.
- Ability to move up to 50 pounds.
Minimum Requirement
• High school diploma or equivalent from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education.
• Two years of related work experience or the equivalent.
Why WyoTech:
- Work with students to make a difference in their lives
- Work with a great company that supports not only their staff but the community as well
- Team building
- Tuition reimbursement
- Competitive benefit package
- PTO and paid holidays
- 401K
- Health insurance - vision and dental included
- Life and short-term disability
The Laramie community has the small-town charm with big city events. If you love the outdoors our community is only a 30-minute drive from multiple mountains. Whether you are looking to go snowmobiling or fishing in the Snowy Range or mountain climbing and biking at Vedauwoo National Forest. Laramie does not disappoint in our outdoor activities. We are only a short drive from the Wyoming capitol or Colorado if you are looking to get your big city fix. Laramie cares about its community and is why many residents call it "Laradise". To check out more, click here.
Applicants who are offered an appointment are required to pass a comprehensive background investigation and driver's license check.