Support Specialist Evening & Overnight Shift

Job Description

Job DescriptionDescription:

Essential Duties & Responsibilities

• Build supportive professional relationships that model healthy communication, boundaries, and responsible decision-making.
• Coach residents in developing independent living skills, including:
  • Household management and shared living responsibilities
  • Meal planning and basic cooking
  • Budgeting, banking, and financial literacy
  • Time management and organization
  • Healthy communication and conflict resolution
• Support residents in identifying and working toward personal goals related to employment, education, and housing stability.

Daily Living & Housing Stability

• Support the Housing Manager in maintaining a safe, clean, and respectful living environment.
• Encourage residents to maintain their personal living spaces and shared household responsibilities.
• Help residents establish daily routines that support productivity and stability.
• Assist residents in navigating transportation and community resources.

Education, Employment & Community Engagement

• Encourage and support residents in maintaining employment, education, or vocational training.
• Provide guidance with résumé development, job searches, and interview preparation.
• Encourage healthy community involvement, positive peer relationships, and pro-social activities.

Behavioral & Emotional Support

• Provide guidance using trauma-informed and strengths-based practices.
• Support residents in developing coping skills, emotional regulation, and problem-solving strategies.
• Address conflicts or challenges calmly while encouraging accountability and growth.

Health & Safety

• Support the Housing Manager in maintaining a safe living environment consistent with program standards.
• Assist residents in managing health appointments and personal wellness.
• Support medication oversight only as required by program policy, recognizing many residents self-administer medications.
• Respond appropriately to safety concerns or emergencies.

Documentation & Communication

• Maintain accurate daily logs, communication notes, and incident reports as required.
• Communicate resident progress, concerns, and support needs to the Housing Manager.
• Maintain confidentiality and professional boundaries.

Program Support

• Support the Housing Manager in implementing program policies, expectations, and routines.
• Participate in team meetings and training opportunities.
• Model Valley Teen Ranch values, professionalism, and respectful engagement with residents.
• Perform additional duties that support housing stability and resident success

Requirements:

Qualifications

• Must be a minimum of 21 years of age.
• Must undergo and pass a thorough background check
• No child abuse record or allegation.
• Obtain certification in CPR/First Aid. Upon expiration, employee must renew CPR/First Aid certification.
• Must maintain California Driver License and current automobile insurance throughout course of employment.
• Have a safe DMV driving record and have reliable transportation.

Other Qualifications

• Reliable, Responsible and Respectful.
• Good communication skills: Written, Verbal and Non-verbal.
• Strong administrative skills including being organized, good time management/prioritization, planning and initiative.
• Organizational awareness and sensitivity.
• Resourceful and flexible with adaptability.
• Integrity and good judgment.
• Team player.
• Punctual.
• Able to follow through with direction/instruction.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; and taste or smell. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception. Have and maintain the ability to drive company vehicle.

Work Environment

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee can be exposed to outside weather conditions. The employee can be exposed to wet and/or humid conditions, extreme cold and extreme heat. The noise level in the work environment can be more than moderate.