Sales and Service Engineer (Entry Level)

Published: 6/14/2022

Job Description

Kick-start your career with MGN International in this entry level technical sales and field service position in contamination control products for the semiconductor, microelectronics, chemical manufacturing, and filtration industries.

Take advantage of this opportunity to hone your communication skills; broaden your network and experiences in the industry; and work within a supportive, engaging, and empowering environment.

Duties and Responsibilities:

1. Primary region of focus will be TX, with support for other US Central locations.

2. Engage and support existing customers via telephone, email, web-conference, and in-person meetings.

3. Initiate, develop, and build lasting relationships with new prospective clients and leads.

4. Develop technical competency and expertise to support aspects of customer requirements definition, equipment evaluation, sales, operation, and long term maintenance.

5. Support trade shows and customer sales / training / equipment service visits.

6. Utilize Customer Relationship Management (CRM) system to process and manage sales quotes, orders, deliveries, project schedules, materials, and services.

7. Create, customize, and present sales presentations; discuss customer requirements; highlight product features; and pro-active follow-ups to close sales.

8. Prepare and submit meeting, trip, and expense reports.

9. Continuing education on industry developments, product portfolio, and related technical knowledge.

10. This position does not have any supervisory responsibilities.

Job Qualifications:

· Bachelor’s degree (B.A., B.S.) in related field of study preferred.

· Six months to one year of related experience preferred, but not required; full service training will be provided.

· Exceptional verbal and written communication/presentation skills.

· Proficiency in MS Words, Excel, PowerPoint, and web-conference platforms.

· Ability to build and maintain lasting relationships with customers.

· Ability to learn and perform tests and repairs on sensitive laser based equipment.

· Ability to identify customer needs and work to provide cost effective solutions.

· Able to self-manage, plan, and prioritize tasks to accomplish project goals.

· Able to cooperate, coordinate, and contribute in a team environment.

· Multimedia content generation and marketing experience is a plus.

· Previous experience in Semiconductor / Electronics or Chemical Manufacturing industry is highly valued.

· Able to travel regionally on a regular basis (TX and nearby area). National and international travel opportunities available based on performance and competency.