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Front Desk Receptionist

Rockhill Manor
locationKansas City, MO, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job Description

Rockhill Manor, Inc is immediately looking for an enthusiastic Front Desk Receptionist to join our team!! This individual must be able to work Monday-Friday 830am-5pm with some occasional overtime(as needed). Please review job description below and apply!!

Summary: Serves visitors, employees, and residents by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains telecommunications system. Receives and pays out cash for resident bank.

Duties:

· Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

· Assists Assistant Administrator as needed.

· Directs visitors by notifying resident, employee, or management staff.

· Maintains security by following procedures.

· Maintains telecommunication system by following manufacturer's instructions for phone and console operation.

· Maintains safe and clean reception area by complying with procedures, rules, and regulations.

· Enters residents' transactions into computer to record transactions and issue computer-generated receipts.

· Monitors residents’ accounts to ensure they are within budget and not exceeding Medicaid guidelines.

· Makes bi-weekly and end of month runs to the bank to ensure accurate deposits and receipt of cash.

· Requests a supply of cash to meet daily needs.

· Balances currency and coin in cash drawer; calculates daily transactions using computer and calculator; recording balances according to policy.

· Identifies transaction mistakes when debits and credits do not balance. Utilizes error log for any error found.

· Sorts and files resident mail.

· Maintains current application packages at the Front Desk.

· Assess Predictive Index for potential employee candidates or utilizes tablet for same.

· Maintains Vehicle Maintenance books and logs and makes recommended service requests to Director of Operations.

· Other duties as directed by Supervisor.

· All duties listed are essential unless otherwise noted

Skills:

Maintain Highest Degree of Confidentiality

Telephone Skills

Interpersonal Skills

Oral Communication Skills

Customer Service

Professionalism

Math Aptitude

Organization

Planning

Able to Work Under Pressure

Time Management

Computer Literacy

Education/Experience: High School diploma or Equivalent. Experience Preferred.

Company DescriptionRockhill Manor, Inc/Rockhill Pharmacy is a company that helps person who have mental illness reach their highest potential while providing a caring work place environment that allows are employees every opportunity to grow and prosper as well

Company Description

Rockhill Manor, Inc/Rockhill Pharmacy is a company that helps person who have mental illness reach their highest potential while providing a caring work place environment that allows are employees every opportunity to grow and prosper as well

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