Job Description
Job DescriptionSalary:
SUMMARY OF DUTIES:
This position acts as a liaison between the American Association of Exporters and Importers (AAEI) and members. The membership coordinator will work with the Director of Membership and External Relations to manage all aspects of membership, from serving as a point of contact for membership related questions to organizing events to recruiting new members and selling membership sponsorships. The coordinator will also be tasked with maintaining records, tracking membership figures, and coordinating with the accounting department regarding the payment of membership fees. The Membership Coordinator will report to the Director of Membership and External Relations.
ESSENTIAL FUNCTIONS:
Handling all questions, information requests, and complaints regarding membership.
Processing membership applications, renewals, and resignations.
Maintaining and updating membership records.
Assisting with member communications activities, including AAEIs Weekly Newsletter
Collecting data, tracking membership statistics, and preparing reports.
Developing and implementing strategies to recruit new members.
Coordinating with the accounting department to track membership revenue.
Preparing membership marketing materials.
Organizing events and activities for existing and prospective members.
Membership Coordinator Requirements:
2 years of college or related experience in Sales, Business Administration, or Customer Service.
Previous experience in non-profit member management, sales, or recruitment.
Excellent verbal and written communication skills.
Proficiency in customer relationship software like membership or contact databases.
Excellent customer service skills.
Ability to think creatively and take initiative.
Excellent writing and editing skills.
Highly organized.
Benefits Include:
- Medical coverage offered.
- Dental coverage offered.
- Vision coverage offered.
- Retirement planning with a 401(k)-program offered after 6 months, employer matching contributions available up to 4%
- Hybrid work schedule
- Company membership within ASAE (American Society of Association Executives) to encourage employees professional development and regional networking.
- Annual Bonus Eligibility
remote work