Job Description
Job Description
IDR is seeking a dedicated and experienced Technician 3 to join one of our top clients in Nashville, TN. This role is perfect for a quality control technician with in-depth industry knowledge and a strong commitment to providing an outstanding customer experience. If you are a self-starter with excellent organizational and communication skills, and you're looking for an opportunity to join a large, growing organization with a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the Technician :
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Act as a lead on site, directing, inspecting, and auditing technicians' work as needed
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Assist in training less experienced technicians in scopes of work and administrative tasks
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Train subcontractors and our client's team on theory and practices for reliable quality installations
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Perform installation and service work on customer site, based on schedule
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Provide regular updates to PMO, Resource Center, and Service Center in a timely manner
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Act as point of escalation for clients; resolve issues where possible, otherwise escalate to FSS and Project Manager as needed
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Complete administrative job requirements in a timely fashion and maintain company vehicle and tools if assigned
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Meet with clients to conduct job walks and submit info for bids/estimates, identify obstacles/hurdles, and make a materials list for potential new work
Required Skills for Technician:
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Strong organizational and communication skills, both written and verbal
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Self-starter with initiative and problem-solving skills
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Ability to handle stress and provide exceptional customer service
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Proficiency and knowledge in multiple key accounts
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Ability to operate network certifiers
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Proficient in eight of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
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Must complete and maintain BICSI Installer 2 Copper and BICSI Installer 2 Fiber certification
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Must complete product specific trainings (CommScope, Leviton, AXIS) as outlined by our client
What’s in it for you?
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Competitive compensation package
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Full Benefits; Medical, Vision, Dental, and more!
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Opportunity to get in with an industry-leading organization
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Close-knit and team-oriented culture
Why IDR?
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25+ Years of Proven Industry Experience in 4 major markets
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Employee Stock Ownership Program
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Medical, Dental, Vision, and Life Insurance
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ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
PandoLogic. Keywords: Quality Control / Quality Assurance Technician, Location: Smyrna, TN - 37167 , PL: 597602777