Front Desk Receptionist for high end head spa

Job Description

Job Description

We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. Get 10% commission on up sale adds on service.

Responsibilities

• Greet and welcome guests as they arrive at the front desk.
• Answer phone calls and respond to inquiries in a courteous manner.
• Manage appointment scheduling and maintain the calendar for office activities.
• Perform clerical duties such as filing, data entry, and maintaining office supplies.
• Assist with customer support by addressing client concerns and providing information.
• Maintain a clean and organized reception area.
• Collaborate with other staff members to ensure smooth office operations.
• Utilize office management software and Spa POS system.

Skills

• Proficient in computer literacy and social media
• Strong customer service skills with the ability to handle inquiries professionally.
• Experience as a receptionist.
• Must speak bilingual English and Spanish( Vietnamese is a plus).
• Excellent organizational skills and attention to detail.
• Ability to work independently as well as part of a team.
• Familiarity with office management practices and procedures.