Job Description
Job DescriptionSalary:
At Kilwins, we believe in delivering a magical experience to every customer. As a Retail Team Member, youll play a key role in spreading the joy of our premium chocolates, fudge, ice cream, and waffle cones. Were looking for enthusiastic, customer-focused individuals who share our passion for excellence and fun!
What Youll Do:
- Provide exceptional customer service with a smile, answering questions and offering sales suggestions.
- Operate the point of sale system (cash register) accurately and efficiently.
- Prepare and serve delicious Kilwins products, including chocolates, fudge, and ice cream.
- Craft and serve fresh waffle cones.
- Keep the store clean and organized, following health and safety standards.
- Help create attractive product displays according to Kilwins brand standards.
- Participate in general opening and closing procedures.
- Answer the phone and take orders with a positive attitude.
- Always uphold the values and culture of the Kilwins brand.
What Were Looking For:
- Strong communication skills with a friendly, positive attitude.
- Ability to work effectively with others in a fast-paced environment.
- Customer service-oriented with excellent manners and a helpful demeanor.
- Willingness to learn and follow instructions.
- Previous retail experience is required.
- Professional and Punctual
- Available to open the store on weekdays preferred
Physical Requirements:
- Must be able to lift up to 40 pounds.
- Must be able to stand for extended periods.