Job Description
Job DescriptionOur company is seeking an experienced Software Engineering Manager to lead and expand our engineering team. This is a unique opportunity to build and foster a high-performance organization, drive operational excellence, and make a measurable impact on global technology initiatives. Key Responsibilities: Engineering Organization Leadership Establish and oversee the engineering organization, including hiring, mentoring, and managing a multi-disciplinary team. Cultivate a culture based on ownership, accountability, operational excellence, and continual improvement. Develop and refine engineering processes, organizational structure, and technical best practices. Align engineering objectives with business strategy in partnership with senior leaders and stakeholders. Production Reliability & Operational Ownership Champion the reliability and stability of production systems supporting critical operations. Implement and manage support processes, including incident response, on-call rotations, and root-cause analysis. Develop and execute operational excellence programs emphasizing monitoring, scalability, and performance optimization. Foster a sense of engineering accountability for production system continuity and resilience. Global Engineering Collaboration Drive effective coordination and communication with distributed engineering teams in a global technology environment. Synchronize development and operational efforts across regions, ensuring alignment and best practices. Product & Platform Development Lead the delivery and ongoing evolution of warehouse platforms, internal tools, and other business-critical software. Work closely with Product Managers and business stakeholders to deliver robust and scalable technology solutions. Champion predictable, efficient, and high-quality software delivery.Required Qualifications: 7+ years of detail oriented software engineering experience. 3+ years leading or managing software engineering teams. Proven record in building, scaling, or transforming engineering organizations. Hands-on experience owning and supporting production systems. Deep understanding of modern software development and operational practices (e.g., Git, CI/CD, DevOps, cloud infrastructure, software lifecycle). Strong leadership, communication, and organizational capabilities. Experience partnering with cross-functional teams and business stakeholders. Ability to commute to Long Island, NY under a hybrid work model. Preferred Qualifications: Background in logistics, warehouse management, or supply chain systems. Experience with global or geographically distributed teams. Familiarity with Google Cloud Platform (GCP) or AWS. Experience designing scalable backend systems, especially using Go, Python, or TypeScript. Experience launching engineering teams/functions in early-stage growth environments. Enterprise or global organization experience. Business-level proficiency in Japanese a plus.