Job Description
Job DescriptionWe are partnering with a well-established service-based organization in Massachusetts to identify a highly organized and detail-oriented Service Administrator to support their Service Department!
This position is ideal for an administrative professional who enjoys working in a fast-paced environment, coordinating schedules, and supporting field operations. The right candidate will be proactive, adaptable, and capable of managing multiple priorities while maintaining accuracy across administrative and billing functions. This is an excellent opportunity to grow within operations and service coordination.
Company Highlights:
- Compensation: $50,000–$60,000 annually (permanent position)
- Opportunity for advancement within service operations and coordination
- Collaborative and supportive team environment
- Hands-on training with exposure to day-to-day service workflows
Key Responsibilities of the Service Administrator:
- Provide administrative support to the Service Manager and service team
- Create, update, and manage work orders while coordinating technician schedules
- Respond to incoming calls and emails with professionalism and efficiency
- Assist with billing processes and maintain accurate accounts receivable records
- Organize and maintain both digital and physical service documentation
- Update client systems and portals with relevant service and billing information
- Monitor service timelines to help ensure smooth workflow and timely completion
- Support general office functions, including data entry and reporting tasks
Qualifications of the Service Administrator:
- 1–3+ years of administrative or office support experience (service or dispatch experience preferred)
- Ability to thrive in a fast-paced, operations-focused environment
- Strong organizational and multitasking skills with close attention to detail
- Professional, dependable, and solution-oriented mindset
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- High school diploma required; additional education or certifications are a plus
Submit your resume today for immediate consideration!
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Please Note: City Personnel offers extended interview hours from 7 am–7 pm upon request.
Join a Top Workplace in Rhode Island!
Recognized as one of The Providence Journal’s Top Workplaces, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we’ve been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.At City Personnel, we don’t just match talent with opportunity. We invest in your growth and well-being.
When you work with us, you’ll enjoy:
Dedicated Career Coaching to help you with resumes, interviews, and career planning.
Referral Program that rewards you for helping others find great opportunities.
Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, and Weekly Pay.
City Personnel isn’t just a staffing agency. It’s a team that values you, celebrates your wins, and helps you succeed every step of the way.
Ready to take the next step in your career?
Apply today and experience why we’ve been voted a Top Workplace in Rhode Island!
Contact us today at (401) 331-2311 to find your perfect job match!
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