Counter Service Associate | Bakery Cafe

Job Description

Job Description

At Copain, we bring together the comfort of a neighborhood café with the craft of a true boulangerie. Guests visit us for hand-crafted pastries and naturally leavened breads, all served through our approachable counter service. From retail items to made-to-order coffee and specialty drinks, we create a warm atmosphere for the community to enjoy good food and good company. We are hiring Counter Service Associates to join our team at Copain Winston-Salem. In this role you will support the daily operations of the counter, from greeting guests and preparing beverages to assembling orders and keeping displays organized.

Check us out at: https://www.copainbakery.com/ 

What You’ll Do

• Welcome and assist guests with a positive and professional attitude
• Prepare coffee drinks, other beverages, and guest orders with accuracy and care
• Stock and display pastries, breads, and retail items consistently throughout the day
• Maintain cleanliness and organization of the counter, dining area, and back-of-house spaces
• Assist with inventory rotation and receiving daily deliveries
• Complete additional tasks assigned by management, including daily opening and closing procedures

What You’ll Bring

• A passion for hospitality and creating a welcoming guest experience
• A positive, team-oriented attitude and willingness to help wherever needed
• Flexibility to work mornings, evenings, weekends, and holidays
• Comfort working in a fast-paced environment with exposure to hot and cold conditions
• Reliability, attention to detail, and a strong work ethic

Why Join Us

• Competitive pay, benefits, and employee discounts
• Hands-on training and development in both retail hospitality and artisan food service
• A supportive, team-focused workplace built on care, craftsmanship, and community