Front Desk Medical Receptionist

Job Description

Job Description

We are seeking a friendly, dependable, and motivated Medical Receptionist to join our front office team. The right candidate will be a team player who is eager to learn and thrives in a fast-paced environment. This position plays a critical role in creating a welcoming and smooth experience for our patients.

Key Responsibilities:

• Greet patients with a warm, professional attitude
• Schedule and confirm appointments
• Respond to patient inquiries
• Manage patient check-in and check-out processes
• Maintain accurate patient records and ensure confidentiality
• Coordinate with clinical staff to ensure smooth patient flow
• Assist with insurance verification
• Collection of copays, deductibles, co-ins
• Treatment plan coordination and estimates

Qualifications:

• Previous administrative or front desk experience required in a medical setting
• Strong communication and customer service skills
• Proficient with computers and scheduling software
• Positive, team-oriented attitude and a willingness to learn