Job Description
Job Description
Position Title: Bakery Clerk
Department: Bakery Department
Position Reports To: Bakery Dept. Head, Store Manager & Asst. Store Manager
FLSA Status: Non-Exempt
Profile last updated: January 2013
Position Summary:
Prepare and display Bakery items for sale in accordance with Dillon standards & policies. Wait on customers and
provide customer services.
Essential Job Functions:
Prepare and display Bakery foods in accordance with company standards, recipes, & policies.
Check product quality; make sure it is always fresh and safe.
Keep carts, tools, and supplies in their designated areas.
Keep floors, clean, safe, and free from clutter.
Wrap products as instructed and maintain proper inventory levels.
Increase store sales and profits.
Wash and sanitize equipment in accordance with Company and Health Department policies and procedures.
Make a clean, neat, and friendly impression on customers.
Wait on customers and counter promptly and cheerfully. Greet customers and provide them with good quality
foods.
Follow all current rules and duties of the Bakery, Company, and State and Federal laws, as made known.
Must keep work area and equipment in a clean and orderly condition.
Be prompt, tactful, calm, courteous, and professional in all interactions.
Ability to make intelligent decisions quickly.
Able to effectively communicate with customers and associates.
Adhere to company policies & procedures, particularly in the areas of dress code, grooming, food safety,
sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.
Assist as needed or assigned on special projects such as periodic inventories, catering, weddings, events, etc.
Perform any and all duties as assigned.
Behaviors/Skills:
Some of the behaviors needed to successfully perform this position are:
Leadership Behaviors:
Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in
mind, exceeds customers’ expectations, gains customers’ trust and respect.
Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to
others, engages people and helps them understand change, provides and seeks feedback, articulates clearly,
actively listens.
Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds
self and others accountable, involves others to accomplish individual and team goals.
Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious
balance between work and personal life, takes personal responsibility for own development, role models
leadership qualities such as motivation, inspiration, passion and trust.
Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be
their best, values and manages diversity, provides candid and constructive feedback.
Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas,
champions and implements process improvements, gathers the ideas of others, demonstrates good judgment
about which ideas will work.
Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews
progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action,
stays focused on the most important priorities, has the ability to visualize and plan for the future, understands
the industry and marketplace.
Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety
standards.
Minimum Position Qualifications:
Willing and available to work weekends and holidays as needed
Effective written and oral communication skills.
Must be able to read shelf tags, signs, product labels, training materials, bulletins, etc.
Ability to multi-task and set priorities.
Personal initiative and follow through to completion.
Strong communication skills and diplomacy when dealing with people.
Ability to work as part of a team in a fast-paced environment and willingness to help all members of the
department.
Able to tactfully and calmly handle stressful situations and make a positive impression on associates and
customers.
Desired Previous Job Experience:
Bakery work experience or similar experience in food preparation.
Past work record reflects dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, food
handling, etc.
Physical Demands:
Standing & Walking – Frequent standing & walking. Estimated total time 7.5 hrs. Maximum continuous time
up to 4 hrs.
Sitting – Rarely required. Estimated total time 30 mins. Maximum continuous time 30 mins.
Lifting & Carrying – Max weight 50 lbs., average weight 10-15 lbs., distance carried 1-5 feet. Must
frequently lift items under 10 lbs. and items between 11-50 lbs., and rarely lift 51-100 lbs.
Pushing & Pulling – Frequent pushing & pulling flat bed, grocery cart, supply cart, and tray rack across store.
Climbing – Frequently climbing step ladder or step stool ranging from 1.5 feet to 3 feet tall.
Other – This position also requires frequent bending, squatting, and kneeling, as well as constant use of either
arm or both for reaching in all directions. Other requirements include twisting, neck flexion/extension, cervical
rotation, frequent forearm movement, and frequent or sustained awkward wrist positions.
Work Conditions – Exposure to hot and cold temperatures, sudden changes in temperature & sharp edges.
Potential Career Path from this position:
Cake Decorator
Bakery Manager Back-Up
Disclaimer:
The physical demands, job duties, elements, responsibilities, skills, functions, experience, and the requirements and
conditions listed are representative only and not exhaustive of the tasks that an employee may be required to
perform. The employer reserves the right to revise this Job Description at any time and to require employees to
perform other duties as circumstances dictate or conditions of its business, competitive considerations, technological
changes and/or advancements of the work environment
Company DescriptionMake sure to apply on the Dillons Website jobs.dillons.com
Company Description
Make sure to apply on the Dillons Website jobs.dillons.com