Job Description
Job Description
A Home Health Intake Coordinator manages the initial patient referral process, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care. They are responsible for receiving referrals, verifying insurance benefits, obtaining authorizations, and accurately entering patient data into Electronic Medical Records (EMR).
As a Intake Referral Coordinator, you will:
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Receives and appropriately documents new referrals in a timely manner.
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Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.
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Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.
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Provides effective communication to patients, staff members, other health care professionals and referral sources.
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Responds to Agency and patient needs in a professional and creative manner.
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Demonstrates commitment, professional growth and competency.
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Participates in Agency-sponsored in-service training.
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Participates in the Agency’s QAPI program.
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Promotes the Agency philosophy and administrative policies to ensure quality of care.
Requirements
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Minimum one year of experience in referral intake is preferred
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Experience with third party payers, Medicare and Medicaid highly desirable
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Medical Field background preferred, including familiarity with medical terminology
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Excellent computer and customer service skills
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LVN/LPN preferred
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Valid Driver’s License
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Valid Auto Insurance
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HomeCare HomeBase experience preferred
Benefits and Perks
- Medical, Dental, Vision Insurance
- 401k You’re eligible after 3 months of service/The plan is 100% fully vested immediately/Choice Health At Home contributes 100% of the first 3% you contribute each pay period
- Health Savings Account
- Life Insurance
- Short & Long Term Disability Insurance
- Paid Time Off and Paid Holidays