Job Description
Job DescriptionSalary: $100K - $140K
Job Summary
Responsible for supporting ThinKoms overall IT operations, infrastructure reliability, andcompliance posture under CMMC and FedRAMP guidelines. This role blends hands-ontechnical support with security administration and documentation, ensuring thecompanys systems, users, and data are secure, efficient, and audit-ready.
Essential Job Duties and Responsibilities
Systems Administration & Support
- Administer and maintain core IT infrastructure (servers, networking, user endpoints).
- Manage Google Workspace Enterprise (FedRAMP Edition) - user accounts, groups, SSO, MFA, and data retention policies.
- Provide Tier 23 support for user issues related to email, connectivity, VPN, file access, etc.
- Oversee Active Directory / Azure AD synchronization and group policy enforcement.
- Maintain BitLocker encryption, endpoint MDM controls (Windows/Intune), and ensureproper device enrollment.
- Coordinate with HR for user onboarding/offboarding workflows, ensuring timely access provisioning and revocation.
Security & Compliance
- Manage and document security controls in support of CMMC/NIST 800-171compliance.
- Administer and monitor Darktrace and Sentinel One dashboards, responding to alerts and escalating incidents.
- Enforce company security policies: password management, MFA, and least-privilege access.
- Generate compliance evidence (screenshots, logs, reports) and maintain
documentation on shared compliance drive. - Collaborate with internal and external auditors to prepare for self-assessment andgovernment audits.
- Support VPN administration (e.g., site-to-site and user-based VPNs integrated with AD and MFA).
Network & Infrastructure
- Monitor and maintain network connectivity across multiple ThinKom buildings(LAN/WAN/Wi-Fi).
- Collaborate with vendors and IT consultants for firewall, switch, and access pointconfigurations.
- Ensure uptime of critical systems, servers, and shared storage.
IT Asset & License Management
- Oversee & Track hardware assetsengineering, office, spares, and loaners) and ensure MDM enrollment and encryption.
- Maintain inventory logs and coordinate laptop orders with Finance and IT.
- Manage licensing. Other tasks or duties as assigned.
Skills and/or Experience Needed
- College degree in Information Systems, Information Technology, Computer Science or equivalent.
- Recently completed Google Workspace Certification and Network Certification,preferred but not required.
- 3-5 years min experience in an IT administration or IT security role.
- Operating Systems: Windows 10/11, Windows Server, macOS, Linux.
- Cloud & Productivity: Google Workspace Enterprise (Admin Console, Vault, Drive,Groups, APIs, VB, Visual Studio, Web Development using CodeIgniter, jQuery, etc).
- Security Tools: Darktrace, Sentinel One, BitLocker, Intune, VPN (OpenVPN, Fortinet, or Cisco), MFA/SSO.
- Network Management: VLANs, DNS, DHCP, firewalls, switches, and Wi-Fi management.
- Compliance & Documentation: NIST 800-171, CMMC, FedRAMP, and audit trail reporting (or equivalent).
- Experience supporting hybrid environments (on-prem + cloud) preferred.
- Exposure to government or defense sector compliance (CMMC, DFARS, FedRAMP) preferred.
Other Abilities
- Strong customer service orientation (always willing to help).
- Strong problem-solving mindset and attention to detail.
- Clear written and verbal communication.
- Ability to collaborate across departments (HR, Accounting, Engineering).
- Self-starter who can manage priorities independently while aligning with
compliance and audit goals.
Additional Requirements
- Must be eligible to obtain and hold a US DoD Security Clearance in support of US Government contracts/subcontracts.
- Local candidates only
Physical Demands
- This position uses a computer terminal to access, input, and retrieve data.
- This position may be subject to frequent or occasional on the job interruptions that may cause a change in immediate priorities and/or work focus.
- While performing duties of this position, employee is occasionally required to stand, walk, sit, stoop, reach, and/or bend.
- May occasionally be required to lift, push, or pull a maximum of 50 lbs.
- May be subjected to occasional irregular or extended work hours.
- Must be able to work in an environment that may be subject to occasional loud noises, hazardous materials and chemicals.
Salary Range: $100,000 - $140,000
ThinKom offers generous benefits including: Medical, Dental, Vision, Disability, Life, 401k Matching (4%), PTO, paid Holidays and Bonus Plan.
ThinKom Solutions is an Equal Employment Opportunity Employer.
ThinKom Solutions is a Drug and Alcohol-free working environment with a zero-tolerance policy