Job Description
Job Description
Store Manager – Bears Trading Post
At Pledge Financial Services, we’re not just in the pawn industry — we’re in the people business. Every day, we help customers solve problems, uncover deals, and find value in unexpected places. We’re looking for a driven Store Manager who’s ready to lead with energy, motivate a team, and deliver an outstanding customer experience.
As the Store Manager, you’ll be the face of the store — overseeing operations, coaching your team, and ensuring every customer walks away feeling supported and valued. This is a fast-paced, hands-on leadership role with plenty of opportunities to grow your career in a stable, expanding company.
What We Offer:
- Competitive base pay plus monthly bonus program
- Comprehensive benefits package (Health, Dental, Vision, 401(k))
- Paid training and ongoing leadership development
- Career advancement opportunities within a large and growing retail brand
- A supportive team culture where your leadership makes a real difference
Your Responsibilities:
- Lead daily store operations and manage staff performance
- Set sales, service, and merchandising goals — and motivate your team to exceed them
- Provide coaching, training, and ongoing development to your team
- Resolve customer issues with professionalism and care
- Manage inventory accuracy, organization, and merchandising
- Handle administrative duties and ensure compliance with company policies
- Drive sales through relationship building, product demonstrations, and customer engagement
- Negotiate loan and purchase amounts with confidence and fairness
What We’re Looking For:
- 3–5 years of leadership experience in retail, customer service, or a related field
- Strong ability to inspire, manage, and build effective teams
- Proven success in sales and customer service, with excellent communication skills
- Knowledge of loss prevention, merchandising, and inventory management
- Comfortable with cash handling and basic math
- A sales-driven, customer-first mindset with strong negotiation skills
If you’re ready to lead a team, grow a business, and make an impact in your community, this is your chance to take the next step in your career.
Join us and bring your leadership story to Pledge Financial Services.
Company DescriptionPledge Financial LLC is the parent company of several pawnbroking locations operating along the East Coast, starting in RI, ending in SC, and continues to expand. Come be a part of our Team
Company Description
Pledge Financial LLC is the parent company of several pawnbroking locations operating along the East Coast, starting in RI, ending in SC, and continues to expand. Come be a part of our Team