Job Description
Job Description
Position Summary
The Field Service Technician position is a valuable front-line position in our organization, and is responsible for ongoing service delivery, urgent service response calls, and installing new security/alarm systems for our clients in New York City and the surrounding area.
Your Opportunity
This is an excellent opportunity to join a stable, well-established company with an impeccable reputation in the security industry.
This Position Requires:
· Experience supporting electronic security systems.
· Experience developing and maintaining system applications and network configurations.
· Alarm, access control and CCTV installation and service experience including experience working with various alarm panels, including DMP and Radionics, Software House
· An electronics technician degree, military technical school or equivalent experience.
· Solid work record (at least one year is preferable).
· A passion for delivering excellent customer service.
· An ability to work and communicate confidently at all organization levels.
· An ability to work independently and recognize when to access available assistance and expertise.
· Valid NY driver’s license and clean driving record.
Responsibilities:
· Install and service alarm systems
· Network wiring at customer site
· Preventative maintenance inspections
· Implement hardware and software upgrades
· Respond to customer problems and offer solutions.
· Resolve any software or hardware problems at customer site.
· Instruct engineer users on hardware capabilities.
Company DescriptionSpecializes in designing and implementing tailored security systems for museums, financial institutions and commercial clients.
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Company Description
Specializes in designing and implementing tailored security systems for museums, financial institutions and commercial clients.\r\n\r\n.