Residential Aide- Bronx- Spanish Speaking- Bilingual only

Job Description

Job Description

Key Responsibilities
 Provide direct services and establish a welcoming, safe atmosphere for residents.
 Facilitate orientation for new residents, introducing them to facility rules, resources, and services.
 Assist in developing residents' independent living skills through individual and group activities.
 Support conflict resolution eƯorts and address resident concerns promptly.
 Implement and monitor recreational, educational, and ADL (Activities of Daily Living) programs.
 Collaborate with staƯ to ensure meaningful client participation in planned activities.
 Conduct regular inspections of rooms, common areas, and the overall facility to ensure cleanliness and safety.
 Monitor logs for resident activity and maintain accurate records, including bed counts and incident reports.
 Adhere to DHS housekeeping mandates and ensure timely preparation of units for new residents.
 Enforce house rules and monitor compliance with facility policies.
 Conduct hourly facility rounds, ensuring security measures are in place.
 Work with security personnel to ensure the safety of staƯ and residents.
 Report incidents of child abuse/neglect to the appropriate authorities and document all incidents thoroughly.
 Receive, verify, and distribute food deliveries while maintaining inventory.
 Assist with unit transfers and prepare documentation for AWOL residents.
 Provide backup support for the kitchen staƯ and cover the operations desk as needed.
Professional & Personal Qualifications
 Associate degree in Human Services, Business Administration, or a related field with 4+ years of direct service
experience.
 Fire Safety Certification required.
 Strong organizational skills and attention to detail.
 Maturity, integrity, and sound judgment.
 Commitment to POP’s mission and values.
 Valid NY State driver’s license.

Company DescriptionNeighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit
counseling agency with over 28 years of experience in providing housing and advisory
services to the residents of Queens. Our mission is to preserve and revitalize underserved
neighborhoods in Queens by empowering individuals and stabilizing communities. We work
collaboratively with government agencies and businesses, guided by the needs of local
residents. Our target areas include Community Boards 1 through 4, encompassing
neighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst,
East Elmhurst, and Jackson Heights.
In 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling
more than 2,000 clients, and securing approximately $8.6 million in affordable financing for
first-time homebuyers. Our comprehensive programs include First-Time Homebuyer
education, Homeowner Services, Emergency Home Repairs, Workforce Development,
Affordable Housing & Tenant Services, Financial Capability, and Energy Efficiency &
Resiliency.

Company Description

Neighborhood Housing Services of Queens CDC, Inc. (NHSQ) is a HUD-certified non-profit\r\ncounseling agency with over 28 years of experience in providing housing and advisory\r\nservices to the residents of Queens. Our mission is to preserve and revitalize underserved\r\nneighborhoods in Queens by empowering individuals and stabilizing communities. We work\r\ncollaboratively with government agencies and businesses, guided by the needs of local\r\nresidents. Our target areas include Community Boards 1 through 4, encompassing\r\nneighborhoods such as Long Island City, Astoria, Sunnyside, Woodside, Corona, Elmhurst,\r\nEast Elmhurst, and Jackson Heights.\r\nIn 2022, NHSQ made a significant impact by reaching over 8,500 individuals, counseling\r\nmore than 2,000 clients, and securing approximately $8.6 million in affordable financing for\r\nfirst-time homebuyers. Our comprehensive programs include First-Time Homebuyer\r\neducation, Homeowner Services, Emergency Home Repairs, Workforce Development,\r\nAffordable Housing & Tenant Services, Financial Capability, and Energy Efficiency &\r\nResiliency.