General Manager
Job Description
Job Description
Lead the Future of Tech Repair — General Manager | West Bloomfield, MI
Are you an innovative leader ready to make a real impact in the tech repair industry? UBREAKIFIX is seeking a General Manager to lead our West Bloomfield, MI location. Join a team that thrives on creativity, collaboration, and delivering exceptional customer service.
In this leadership role, you’ll be responsible for managing daily operations, driving sales growth, and ensuring every customer receives top-tier service. You'll have the opportunity to lead and inspire a talented team while earning a competitive salary and enjoying comprehensive benefits.
If you're passionate about technology, results-driven, and excel in a fast-paced environment, we want to hear from you. Apply today and take the next step in your career with UBREAKIFIX in West Bloomfield!
Compensation:
$40,000 - $50,000 yearly
Responsibilities:
- Operational Excellence: Oversee and manage daily operations at the location, ensuring processes run smoothly and align with company standards
- Team Development: Lead, coach, and inspire a dynamic team to achieve high performance while cultivating a positive and collaborative workplace culture
- Customer Satisfaction: Deliver exceptional customer experiences by ensuring every interaction is handled with professionalism and care
- Sales Leadership: Set and achieve sales targets through strategic initiatives, product promotion, and team motivation to align with overall business goals
- Quality Control: Maintain and enforce high standards in repair quality, operational processes, and customer service delivery
- Performance Insights: Monitor key performance indicators, compile reports, and analyze data to inform decisions and drive continuous improvement
Qualifications:
- 2+ years of experience in sales management
- Proven track record of achieving and exceeding annual sales volume targets
- Previous experience in leading a team
- Strong US work authorization
- Excellent interpersonal communication skills
About Company
ubreakifix offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers.
Employee Benefits:
- Health Insurance: Comprehensive coverage for you and your family
- Ongoing Learning: Support for educational growth
- Paid Time Off: Time to recharge and excel
- Family Leave: Paid leave for new parents
- Competitive Pay: Packages to meet financial goals
- Performance Bonuses: Incentives for outstanding work
We’re committed to quality repairs and supporting our team!