Residential Program Manager

Job Description

Job DescriptionCrossroads, the leader in gender-responsive addiction and behavioral health treatment, is seeking an experienced leader to join our Children and Mothers Program in Windham, Maine. This primary residential substance use rehabilitation program is the only program of this model in the State of Maine, accepting mothers at all stages of pregnancy and enabling moms to enter treatment with their children when needed. The future leader at the helm of this program will possess a strong degree of integrity and commitment for excellence as they will be the culture champion uniting our dynamic team.

This role is perfect for the passionate, accountable, and driven professional who desires to make meaningful impact on the lives of the mothers we support and the staff at the forefront of this care. The successful candidate has the ability to take initiative, problem solve effectively & think critically while leading their team in alignment with our organization' transparent and accountable culture.

Responsibilities include:

• Overseeing the daily operations of the therapeutic milieu in accordance with established schedules and guidelines
• Providing a strong conduit among all levels of the organizations supporting fiscal, administrative, and clinical needs
• Provides leadership and oversight of the program and staff
• Facilitates and supports communications with external referral sources for clients admitting into residential programs to build collaboration and trust for continuity of care
• Facilitates treatment team meetings providing input regarding assessment, service planning and recommendations for aftercare
• Ensures program operates in a manner consistent with agency policies and procedures, state regulatory and contractual requirements, grant parameters and data collection/reporting requirements
• Manages and adheres to fiscal budgetary parameters
• Participates in agency, program, and external meetings and functions
• Represents and communicates Crossroads philosophy and mission both internally and externally
• Leads residential program team meetings and provides support, feedback, leadership and direction to the program staff
• Works with Director of Compliance to ensure compliance with licensing standards
• Responsible for the oversight of the physical facility and vehicles
• Provides crisis management assistance
• Develops and maintains positive internal and external relationships
• Supports and models the values and commitments of the organization
• Performs additional responsibilities as assigned and relevant to the support of the organization

Desired Qualifications

• Experience: 2+ years experience in a, supervisory manager role
• Relevant and specific experience within the field and/ or Bachelor’s Degree in related field
• Expertise working with co-occurring disorders
• Excellent knowledge of MS Office; Electronic Health Records
• Outstanding leadership and organizational and follow through skills
• High level of accountability and integrity
• Excellent communication skills
• Excellent problem-solving ability

Monday - Friday 8:30AM - 4:30PM, rotational on-call requirement