Field Service Technician with Welding Experience

Job Description

Job DescriptionWhat you will be doing:

• Perform routine maintenance on radiation-shielded and RF-shielded door systems, focusing on large automatic mechanisms.
• Install, align, and calibrate automatic door systems and components, including heavy-duty door operators and safety sensors.
• Troubleshoot and diagnose mechanical and electronic issues in large automatic radiation and RF-shielded door systems.
• Ensure precise adjustments and alignment of linear motion systems to meet rigorous performance standards in medical environments.
• Install and service automatic door operators, safety sensors, and linear motion systems.
• Provide guidance to customers on proper operation and safety procedures for complex automatic door systems.
• Communicate effectively with customers to understand their needs and provide technical support.
• Maintain professionalism and build strong customer relationships.
• Work independently in challenging environments, such as hospitals, where downtime can impact patient care.
• Prepare detailed service reports for management and customers.
• Ensure all documentation adheres to NELCO and regulatory standards.
• Perform additional tasks or responsibilities as assigned by the Service Operations Manager or General Manager.
• Coordinate pre- and post-project communications with customers to manage expectations, address safety concerns, and ensure milestones are met.
• Ensure adherence to safety guidelines and regulations, including mandatory use of personal protective equipment (PPE) per ANSI Z49.1.
• Communicate progress, issues, and recommendations to project management.

Experience you will need:

• High school diploma or equivalent required.
• Technical certification or an associate degree in electrical, mechanical, or automation fields preferred.
• Welding experience preferred.
• Extensive mechanical and electrical troubleshooting skills, especially related to automatic doors, linear motion systems, and safety interlocks.
• Proficient in reading and interpreting technical manuals and schematics.
• Experience with PLCs (Programmable Logic Controllers) or other control systems is a plus.
• Excellent communication and customer service skills.
• Familiarity with ANSI/BHMA standards and other safety guidelines for automatic door systems is highly desirable.
• Ability to lift and carry heavy equipment as needed.
• OSHA 30 Construction certification required.
• Preferred certifications: Forklift, scissor lift, and first-aid.