Job Description
Job Description
This role is a Contract position - could go perm based on the Clients needs
Teller to join a leading Company located in the Houston, TX 77025 surrounding area. This role is to back-fill someone going out on leave. Could lead to a potential position with the organization.
Pay: $15 - 19/hr based on experience
Schedule:
- Monday through Friday: 8:30 a.m. to 5:00 p.m. (with a one-hour lunch)
- Rotating Saturdays: 8:30 a.m. to 12:30 p.m.
Job Responsibilities:
Teller Duties and Responsibilities:
- Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.
- Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.
- Cash share drafts/checks and process withdrawals; payout money after verification of signatures and member balance
- Receive mortgage, consumer loan, and other payments and ensure the payments match balances due. Enter payments into computer. Generate member receipts.
- Places hold on accounts for uncollected funds.
- Count, check, and package coins and currency.
- Balance cash drawer at the end of the shift and compares totalled amounts to computer-generated proof sheet. Report any discrepancies to the supervisor as necessary.
- Ensure that the teller station is properly stocked with forms, supplies, etc
- Report malfunctions of teller terminals and other equipment used at the teller station
- Check night depository bags and record proper information on the credit union's forms
MSR Teller Duties and Responsibilities:
- Respond to member requests, concerns, and questions as they are presented i.e. email, phone calls, walk-ins, member relationship software, call center tickets, etc. in a professional and timely manner.
- Assist members with their plastic card related issues including mailing cards, if necessary.
- Open new accounts and service existing accounts. Set up new account files and provide members with all necessary information for membership.
General Duties and Responsibilities:
- Ensure compliance with policies and procedures, rules and regulations including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Controls.
- Promote and explain other credit union services such as consumer and mortgage loans, lRAs, certificates, and money orders based on member needs.
- Perform account maintenance on member accounts when requested, with proper documentation/authorization.
- Answer telephones; provide members with information as requested.
- Ensure propriety and confidentiality of members' information.
- Other duties as assigned.
Experience:
-
- Minimum 2 years of customer service with a financial institution required
- Previous cash handling experience required