Job Description
Job Description
The Senior IT Service Desk Analyst’s role is to ensure proper enterprise IT service desk operation to business application systems and network support so that end users can accomplish their daily business tasks. This includes actively resolving escalated end-user service desk requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.
- The position is an onsite position in Irvine, CA.
- Shift is Monday to Friday, 8:00am to 4:30pm.
- Bachelor’s degree in computer science or equivalent work experience.
- 7+ years’ experience working technical knowledge of network, PC, and platform operating systems, including Windows, MacOS, Cisco Phone System, Symantec Endpoints and Encryption.
- Working knowledge of a range of diagnostic utilities, including Service Manager, Remedy or ServiceNow.
- Hiring salary range: $34.45 - $43.50. The actual rate will be determined based on experience and other factors permitted by law.
Mdxhealth seeks talented people who are passionate about improving the diagnosis and treatment of cancer patients.
Mdxhealth is building a world class healthcare company, providing significant career development and financial opportunities.
Company Benefits:
We offer a comprehensive compensation and benefits package, which includes a competitive salary, company provided medical, dental, vision and life insurance coverage, 401(k) with company match, generous employee discounts, a casual, but driven work environment, and the ability to make a real difference as a key contributor to our growth.
Mdxhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at: 866-259-5644.