Senior Technology and Data Analyst

Job Description

Job Description

Senior Technology and Data Analyst

General Description:

The Senior Technology and Data Analyst will lead the charge in strengthening AHCU’s digital member experience — from mobile and online banking to the data systems that power smarter decisions. This is a hands-on role for someone who loves to innovate, collaborate, and make technology work in service of people who spend their days serving others in health care roles across the state, including employees of Allina Health, Blue Cross and Blue Shield of Minnesota, Children’s Minnesota, Hennepin Health, Medica, and so many more.

The right person for this role is a bridge builder – someone with:

1) The technical fluency to manage systems and vendors

2) The business sense to connect tech to member needs

3) Curiosity to grow a data discipline from scratch

4) Mission-driven motivation, supporting the credit union’s not-for-profit, member-owned cooperative model

Major Duties and Responsibilities:

Digital Services & Member Experience

• Serve as the credit union’s subject matter expert for all member-facing digital channels, including online banking, mobile banking, and emerging fintech integrations.
• Partner with vendors to manage and optimize digital platforms, ensuring reliable, secure, and user-friendly experiences for members.
• Evaluate and recommend new digital solutions that improve convenience, self-service, and engagement for members.
• Monitor usage, performance, and member feedback on digital services; identify and implement enhancements.

Data & Analytics

• Establish and lead the credit union’s data function, building capabilities for data collection, reporting, visualization, and analysis.
• Develop dashboards and reporting tools to support executive decision-making, performance management, and regulatory compliance.
• Ensure data integrity, accuracy, and security across all systems.
• Translate data insights into actionable recommendations for growth, risk management, and member service improvements.

Technology Operations & Security

• Oversee core technology platforms and vendor relationships, including the core processing system, digital banking providers, and other critical systems.
• Partner with compliance and risk teams to ensure all technology meets regulatory, security, and privacy standards.
• Coordinate with third-party IT providers (if applicable) for infrastructure, cybersecurity, and help desk support.
• Contribute to the business continuity and disaster recovery planning.

Company DescriptionAssociated Healthcare Credit Union serves the medical industry personnel for their banking and financial needs. We take care of those who take care of others. We have 5 locations around the metro area. We have been serving the healthcare community since 1953 and offer benefits such as 401k, PTO, paid holidays, and paid parking to our employees.

Company Description

Associated Healthcare Credit Union serves the medical industry personnel for their banking and financial needs. We take care of those who take care of others. We have 5 locations around the metro area. We have been serving the healthcare community since 1953 and offer benefits such as 401k, PTO, paid holidays, and paid parking to our employees.