Service Advisor - Heritage Auto of Logan

Job Description

Job DescriptionService Advisor – Heritage Auto of Logan

Location: Logan, Utah
Pay: Competitive Pay Plan
Employment Type: Full-Time | Customer-Focused

Join a Team That Puts People First

At Heritage Auto of Logan, we’re known for more than great vehicles — we’re known for great people. We’re looking for an experienced, customer-focused Service Advisor who can connect with guests, communicate clearly, and help keep their vehicles running smoothly.

Logan offers a beautiful mix of small-town community and outdoor adventure — from hiking in Logan Canyon to spending weekends at Bear Lake — all while being part of a professional dealership group with a strong reputation and supportive leadership.

What You’ll Do

• Greet customers and assess their service needs

• Communicate clearly with both customers and technicians

• Write repair orders and explain recommended services

• Provide accurate estimates and obtain customer authorization

• Follow up on vehicle status and ensure timely completion

• Build lasting relationships through trust, transparency, and care

What We’re Looking For

• 2+ years of experience as a Service Advisor (dealership preferred)

• Strong communication and problem-solving skills

• Organized, dependable, and guest-focused

• Ability to handle a fast-paced environment with professionalism

• Familiarity with DMS/CRM systems (CDK, Dealertrack, or similar)

Why Heritage

• Competitive pay with monthly performance bonuses

• Health, dental, and vision insurance options

• 401(k) with company match

• Paid time off and holidays

• Employee discounts on parts and service

• Supportive, family-owned company culture with room to grow