Job Description
Job Description
We are looking for a Coupa Platform Administrator to support procurement operations and platform performance for a Long-term Contract position based in Whitehouse Station, New Jersey. This role serves as a key connection point between procurement teams, suppliers, and platform partners, helping ensure the Coupa environment operates effectively and aligns with business needs. The position combines system administration, supplier enablement, reporting, training, and issue resolution in a hybrid schedule with three in-office days each week.
Responsibilities:
• Act as the primary point of contact between procurement stakeholders, suppliers, and Coupa support partners to keep platform activity aligned with operational goals.
• Administer the Coupa environment by maintaining configurations, approval paths, buying controls, and location data across production and test instances.
• Coordinate supplier onboarding efforts, support communication plans, and work with vendor management and risk teams to uphold policy and compliance expectations.
• Create, refine, and deliver reporting solutions, including spend analysis and procurement metrics, to help teams monitor activity and identify improvement opportunities.
• Lead user support activities by resolving platform, process, and integration issues while escalating complex concerns when needed.
• Organize and deliver training sessions, user guidance, and ongoing testing to strengthen adoption and improve day-to-day use of the system.
• Oversee platform updates and related change management activities to ensure enhancements are introduced smoothly and with minimal disruption.
• Partner with internal stakeholders and external service providers on projects, planning efforts, budgeting support, and broader procurement initiatives tied to the Coupa platform.