Job Description
Job Description
Are you passionate about technology and customer service? Total Wireless is looking for enthusiastic, goal-driven Retail Sales Associates to join our team! As the face of our store, you’ll help customers find the perfect phone, plan, or accessory while delivering top-tier service and support.
This is your chance to grow with a company that values your skills and offers real opportunities for advancement.
Key Responsibilities:
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Greet customers and create a welcoming, positive experience
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Assess customer needs and recommend the best Total Wireless plans and devices
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Provide hands-on demonstrations of devices and features
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Process sales, returns, and activations efficiently
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Maintain store cleanliness, organization, and inventory
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Meet or exceed daily and monthly sales goals
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Stay current on promotions, products, and industry trends
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Collaborate with team members to ensure smooth store operations
Qualifications:
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High school diploma or equivalent
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Retail or customer service experience preferred
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Friendly, outgoing personality with strong communication skills
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Tech-savvy and comfortable with smartphones and wireless plans
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Ability to work flexible hours, including weekends and holidays
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Reliable, punctual, and self-motivated