Customer Technical Support Engineer

Job Description

Job Title: Systems Support Engineer

Location: Melbourne, FL 60523/Jersey City, NJ/100 % Remote

Duration: Direct Hire Full Time Role

• 5 years’ experience on Realtime or Mission Critical Systems
• Must have experience in picking up and installing fixes on live customer systems.
• 5+ years of work experience in development, customizing and delivering Energy Management Systems for Electric Power Utilities leveraging industry practices
• 5 years of experience with LINUX and Windows Operating Systems
• SQL, shell scripting, ability to read and interpret logs & debug files
• Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc.
• Knowledgeable and Proficient in Electric SCADA, Power DMS, Transmission EMS Implementations
• 5 years of experience with C, Java & Kubernetes
• System configuration and Hands on Experience in GitHub and ClearCase
• Proven track record of problem analysis, identification and resolution
• Strong troubleshooting & debugging skills