Job Description
Job DescriptionAPPLICATION GUIDELINES
Applications will be reviewed on a rolling basis and must be received by May 25, 2025. Applications received after the deadline may be reviewed dependent upon qualifications. We will review applications as received and will invite a short list of candidates to schedule a screening call with a member of our team.
To protect the integrity of our structure candidacy process, we kindly ask that all applicants do not call, email, or message our office or any member of the Amalgamated Charitable Foundation (ACF) Team or Board of Directors about this opportunity.ABOUT USThe Amalgamated Foundation is a platform for social change philanthropy that manages more than 200 donor-advised funds and collaborative funds. Committed to innovation, the Foundation is uniquely nimble and efficient in forging connections between individual donors, institutional funders, and grantees.
The work of our team is centered on the core values of the Amalgamated Foundation: Collaboration, Accountability, People First and Impact. We share a commitment to curiosity, growth and respect and are a lean team of doers and problem solvers. We are proud of our work in supporting the collective effort to make the world a more equitable and kinder place. The ACF environment is curious, flexible, committed, and willing to learn and grow as part of a small, collaborative team. As well as joyfully able to work in an entrepreneurial environment.
JOB OVERVIEW
ACF is seeking a highly motivated, organized, and experienced Systems Project Manager to lead a cross-functional team in the initial business analysis, leverage data to design and implementation of an enterprise-wide technology solution for our day-to-day work and client servicing. This position will contribute to and support the executive team’s technology project charter, inclusive of the charter’s strategic planning and execution process. The ideal candidate brings the ability to clearly community across multiple medium, is an effective change manager, and inspires a culture of excellence and accountability. The position should bring a deep understanding of how to analyze business needs and turn them into actionable technical requirements. This role reports to the Director of Compliance and Operational Effectiveness.
RESPONSIBILITIES (but not limited to)
Business Analysis
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Manage and collaborate with stakeholders to gather and document business requirements, workflows, and objectives for the evaluation, selection, design, and implementation of a new enterprise-wide technology solution
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Collaborate with stakeholders and lead additional cross collaborative analysis and implementation projects for emerging initiatives for ACF.
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Develop an initial round of business requirements and leverage those to provide a solution architect to refine and improve the initial set developed by ACF.
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Conduct gap analysis and recommend solutions to optimize internal processes.
Project Management
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Lead and manage a cross functional team of stakeholders to deliver multiple projects (e.g., process improvements; software/technology implementation) on time and within budget.
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Develop and maintain detailed project plans, timelines, and budgets.
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Proactively identify project risks, issues, and dependencies,
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Serve as a liaison between both operations and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
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Monitor and report project progress to senior leadership and stakeholders.
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Responsible for ongoing optimization of system performance and staff/client utilization.
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Meets with stakeholder groups to seek feedback on implementation effectiveness,
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Training effectiveness, and/or whether there are any process optimizations that must be explored to assure the best end-user experience and process efficiencies.
Technical Collaboration and Vendor Management
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Manage the vendor selection process ensuring all stakeholders have the necessary information to proceed to vendor selection.
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Lead the process using strong collaboration and communication skills to ensure all ACF stakeholders achieve milestones over the course of the project.
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Partner with IT to ensure compliance with security standards and best practices during implementation.
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Collaborate with vendors and system admins to ensure proper configuration, customization, and deployment of each technology solution and its components.
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Collaborate with internal and external stakeholders to ensure high-quality deliverables and adherence to project timelines.
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Facilitate user testing to ensure all deliverables meet project requirements, including both internal and external stakeholders (e.g., fund managers, donors).
Operations and Change Management
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For any assigned project or improvement initiative, uses a variety of methods, robust data collection and analysis, and development of implementation plans and process monitoring.
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Oversee development of documentation including system architecture, user guides, and/or training materials, etc.
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In collaboration with client services team, develop and implement rollout of new technology to clients and partners, including robust training.
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Partner with leadership to develop long-term support and management systems for ongoing technical assistance of the solution.
MINIMUM REQUIREMENTS
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5 – 7 years of relevant experience
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Dedication to the mission and values of ACF
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Exposure to large-scale ERP, CRM, and customer service application digital transformation projects.
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Proven track record in project management and business analysis roles.
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Demonstrated experience in managing technology vendors.
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Strong leadership and team management skills, with experience managing cross-functional teams.
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Exceptional analytical and problem-solving skills.
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Excellent communication and interpersonal skills.
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Capable of working with both technical and non-technical stakeholders.
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Loves a fast-paced, constantly changing culture in which creativity and communication are valued.
PREFERRED QUALIFICATIONS
- Bachelor’s Degree in Computer Science, Business Administration, or related field.
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Certifications: ERP System Administrator (will vary) and PMP certification is highly desirable.
SALARY & BENEFITS
The starting salary for this position is $100,000 - $125,000 commensurate with experience. This position will be remotely based, but will require domestic travel, as needed, including the Foundation’s retreats. Generous benefits package that includes 100% employer-paid health insurance (medical, dental, and vision), 401k match, PTO and leave policies, professional development funds, and remote work stipend.
ACF ENVIRONMENT
The work of our team is centered on the core values of the Amalgamated Foundation: Collaboration, Accountability, People First and Impact. We share a commitment to curiosity, growth and respect and are a lean team of doers and problem solvers. We are proud of our work in supporting the collective effort to make the world a more equitable and kinder place. The ACF environment is curious, flexible, committed, and willing to learn and grow as part of a small, collaborative team. As well as joyfully able to work in a start-up environment.
At the Amalgamated Charitable Foundation, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Women, people of color, members of the LGBTQ+ community, and people from working-class backgrounds and/or with lived experiences are strongly encouraged to apply.
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