Sausalito Information Guest Relations Host
Job Description
Job Description
**WE ARE LOOKING FOR SEASONAL PART TIME SUMMER POSITIONS NOW THROUGH October**
Position is 29 hour or less. Seasonal. No benefits. Location: Sausalito Ferry Dock
Do you share passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
Main duties: To sell admission tickets to Sausalito Ferry Landing and Muir Woods shuttles. Duties include selling ferry tickets, answering questions; taxi referrals; shuttle assistance; and other various duties.
You will assist with selling ferry tickets, loading and off-loading of tour van vessels; and selling Muir Woods Excursions. We also act as representatives of Sausalito to inform guests of restaurants, shopping, and things to do. It is very much a concierge desk for the city where we promote the spirit of tourism.
Essential Duties & Responsibilities:
- Greet guests upon checking in at the ferry ticket booth.
- Assists guests with purchasing ferry tickets or locating prepaid tickets
- Execution of responsible cash handling and proper point of sale
- Dropping cash banks responsibly as required when working with cash
- Processes rescheduling or refunding tickets for guests as needed
- Upsells tour products; van shuttles, and area food vendors
- Organizes Muir Woods vans queue and grouping of guests
- Assists with loading and off-loading of van guests.
- Answers questions concerning ferry fares, routes, and schedules,
- Answers questions regarding Alcatraz, Pier 39, Sausalito, Tiburon
- Performs other duties as assigned.
Minimum Qualifications:
- customer service experience
- part time availability with shifts of less than 30 hours
- We are looking for open availability daily 11-7pm seven days a week.
- We have flexible shifts!!
Pay rate is $20.00 hour.